Reviews
Write a reviewGreat store to do business
I purchased my new Accord at Honda of Downtown Los Angeles and my experience was amazing. I can't thank the team there enough. I got a online price from their internet department. I came in Saturday, met with Enrique, saw my car, finalized the paperwork and I was out!!!! This is how car buying should be- they made it easy, fast and I got a great deal from cars.com! Special thanks to Enrique in the internet department- the guy is a pleasure to deal with
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing Sales Team/Customer Service
Amazing sales team and customer service. I looked for a new car for 2 months and wasn't able to get my needs met. Joe Schuster and Mike Patel at Honda Downtown were able to get me into the car that I wanted and needed. They really went above and beyond and made the awful process of buying a car a stress free and enjoyable one!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great people to work with!
I was surprised at how friendly everyone at the dealership was. Mike was great to work with and so were the GMs I spoke to and the owner. All were accommodating and helpful and made my car buying experience minimally stressful and actually enjoyable.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Honest, Helpful and Kind!
Everyone at the dealership was EXTREMELY honest and helpful! It took weeks for us to buy a car but the staff at Downtown Honda were the first to actually help us! THANK YOU THANK YOU THANK YOU! Their service and kindness was above and beyond!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Price Too High
I got a much better price at a dealership that was closer. This dealership is too high!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
The best dealership in the world
I have never been treated so well by a car dealership. These cars are beyond the best I have ever seen. I have bought many cars in my life and the experience I had at LA Honda was by far the best. Ivan Ortiz is a young sales man at LA Honda and he is a shining star. He is up front, honest and a great person. I would recommend all of my friends and family to buy cars from this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2013 Honda Civic Purchase
I came in to Honda of Downtown of LA to look at used vehicles and came out with a BRAND NEW 2013 HONDA CIVIC Very HAPPY with my purchase. My sales person Tracy was very helpful and explain everything to me. THANK YOU to all that helped make my purchase .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We Love Honda of Downtown LA!!
My wife and I drove all the way to downtown from Palmdale to lease a new Civic that we found on Downtown Honda's website. We spoke with Enrique, the internet sales manager, who assured us our drive would be well worth it. When we arrived at the dealership we met Enrique who introduced us to a salesman named Tracy- The deal Enrique promised us was exactly what we received! Frankly my wife and I were a little nervous at first but we are elated we came to Downtown Honda and even more so that we met 2 great individuals. Enrique and Tracy, Thank you for making our experience a good one. You guys were up front and made this deal painless. Thank you thank you thank you. Happy Honda Customers
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very Happy Honda Buyer
All I can say is if you're looking to purchase a vehicle. Please go down to Honda of Los Angeles. I contacted the internet department to make things easy and was greeted via phone by a sweet girl by the name of Jessica. I then was contacted by her Manager Reco (who issimply gorgeous btw in his suit and tie!). When I arrived I was greeted by Reco and Jessica. Reco is very funny yet professional and the same goes for Jessica. My husband and I went into finance and made the deal. I will visit this dealership again!!!
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Downtown Honda Customer For Life
This place rocks! I know the place is under new management and ownership and its obvious- the dealership is firing on all cylinders!! I spoke with Jessica in the internet department who quoted me a lease price on a new accord- the price was great, the service was amazing and my sales man Tony was a breath of fresh air. Kudos to the team at Honda of Downtown Los Angeles
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase