Skip to main content

Checkered Flag Volkswagen

(2,561 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–9:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2014 state dealer award
View 4 awards
2014 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award
New (877) 546-1286 (877) 546-1286
Used (888) 309-0323 (888) 309-0323
Service (866) 752-7092 (866) 752-7092

Reviews

(2,561 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Volkswagen from DealerRater.

Want to share your experience with this dealership?

Write a review

WOW and Awesome

Geoff made this the absolute best car buying experience of my life. Will definitely buy from again and will recommend Geoff as well as Checkered Flag Hyundai VW to everyone interested in browsing for or buying a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I am truly grateful to hear that Geoff provided you the best car buying experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Best Car buying experience!

Steven was a great help. Very informative and, by far best experience I've had while looking for cars. Other places felt as if they were more worried about selling selling selling regardless of what was best for me. However, Steven and Lesley went out of their way to make sure I was completely satisfied with my purchase and that it was the best option for me. I would highly reccomend anyone that's looking for a car to contact Steven!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

I am truly grateful to hear that Steven and Lesley provided you the best car buying experience ever! Thank you so much. We always do our best to make sure all of our customers leave completely satisfied with their purchase. If you have any further needs, do not hesitate to come back to see us. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Great, caring service

I love the fact that the dealership has loaner cars for its customers. It is so convenient! Their customer service environment encourages me to NEVER put off service needs for my car because I won't be stranded or inconvenienced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Karen, thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Great Beetle Experience!!

I had a unique situation and Geoff made all the difference in helping me get the car I LOVE and took wonderful care of me. It was easy to make an appointment, to communicate with him, and the test drive was fun. Lesley was super sweet and helped me finance my beetle quickly and with such kindness. Bryan--I will recommend all my friends to this VW dealership. Finally, Checkered Flag gives back to the community, in ways that direct affect my family. This makes such an impact on me and you can tell their employees strive to provide excellent, personalized customer service. It doesn't get any better!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

I am sincerely pleased to know that we have made a difference in your car buying experience, Laura. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers and the community. I will be sure to pass along your kind words to Geoff and Lesley, and look forward to seeing you again. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Great Service!

I was extremely pleased with the professionalism of everyone I dealt with at Checkered Flag during my recent purchase. Adam Hamilton was very easy to work with and made the entire process seamless. I will recommend Adam and Checkered Flag to anyone in the market for a new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Craig, thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. I will pass the kind words along to Adam. If you ever need anything in the future, please don't hesitate to let me know. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com

Get in touch "Jeff" with a G

"Jeff" with a G was a great help in acquiring our new car. From start to finish Geoff was extremely helpful, and knowledgeable in making our buying experience quick , making it seem like our time mattered to him also. Geoff is great, and I will use him, and Checkered Flag for car needs I have in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for your outstanding review, JD and Liz! I'm very happy to hear that Geoff was of such help to you. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com

Best Bettle Experience!!

I had a unique situation and Geoff made all the difference in helping me get the car I LOVE and took wonderful care of me. It was easy to make an appointment, to communicate with him, and the test drive was fun. Lesley was super sweet and helped me finance my beetle quickly and with such kindness. Bryan--I will recommend all my friends to this VW dealership. Finally, Checkered Flag gives back to the community, in ways that direct affect my family. This makes such an impact on me and you can tell their employees strive to provide excellent, personalized customer service. It doesn't get any better!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I am sincerely pleased to know that we have made a difference in your car buying experience, Laura. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers and the community. I will be sure to pass along your kind words to Geoff and Lesley, and look forward to seeing you again. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

"Jeff" with a G is as great as can be!!!!

Geoff was a a great help, and amazing person to work with. He did not waste our time and made sure we were his priority. Highly recommend anyone that needs a car to contact Checkered Flag and ask for "Jeff" with a G. Thanks again Geoff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your outstanding review, JD and Liz! I'm very happy to hear that Geoff was of such help to you. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Love the No-Haggle Process

What a great shopping experience, Jeff G. was amazing! The no-haggle process works, I now own a 2016 Passat and I love the car!! Thank you....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is very kind of you to write us such a nice review. We're proud to offer our customers a haggle-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Checkered Flag Hyundai. I will pass the kind words along to Jeff. Congrats on the 2016 Passat! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Great Experience

Good up-front price and no-pressure atmosphere. My salesman Geoff Warder was very helpful and knowledgeable, everyone at Checkered Flag Hyundai was attentive and friendly. Love my Tuscon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

I appreciate you for letting others know about your experience at Checkered Flag Hyundai, Kim. If you ever need anything in the future, please don't hesitate to let Geoff or me know. Enjoy your Tucson! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700