Reviews
Great Experience Buying a 2017 Tucson
I just had the best car purchasing experience I have had in 38 years of car ownership buying a new 2017 Tucson Limited. Joey, my sales associate, was very helpful and fully explained all the options of finance and leasing. I never felt pressured and actually enjoyed buying a car for a change. I would very highly recommend Joey and everyone at Checkered Flag Hyundai.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Peter, we are truly grateful to hear that Joey and the rest of the team provided you the best car buying experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Enjoy your new 2017 Tucson Limited! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
Great Customer Service
The customer service experience was amazing! Steven ensured that I was taken care of from beginning to end. I love my new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words, Keiana! We've put a lot of effort into raising our customer service levels, and we're happy that it shows. We will be sure to pass along your kind words to Steven, and we look forward to seeing you again. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
Great experience!
Thom was the car dealer that I worked with. Great guy. Very personal. Was thorough in explanations and answered all my questions. Overall experience at the dealership was great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review. We are pleased to hear that Thom was able to provide an efficient and overall positive experience. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
Great team at Checkered Flag VW!!
My wife and I were shopping for a used VW Jetta and our contacts at the dealership were Sam & Thom. Sam started us off driving cars one Saturday afternoon and took the time to find our our needs for a car. A few days later, we went back to talk with Sam. However, he was busy and Sam introduced us to Thom. Thom was also very though throughout the process. No pressure sales, answer questions and concerns. Even the financial side of the house was no pressure. Couldn't ask for a better experience. Highly recommend Checker Flag VW!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for writing about your visit with us, and congratulations on your VW Jetta! Sam and Thom are assets to Checkered Flag Hyundai, and it is encouraging to hear they impressed you by delivering our trademark service. Thank you for your recommendations. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
Great experience
Worked with a car dealer name Thom. Great guy. Was not thick with the sales pitch. Kept things simple. Went through the car features, pros and cons. Had a great conversation. In the end, the car sold itself to me. Thom made the experience great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hey, Lynden! Thank you for this great review! Thom is truly an exceptional employee and we appreciate him for giving you a great experience! Please remember that we're always here to assist you with any future auto needs. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
Great service and Sales Associate
Friendly Sales Associate-Aali Ayson. Hate the process of buying vehicles at other places and this place seemed the most comfortable. She took the time to make sure everything went smooth.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for sharing your feedback with us. I am so glad to hear that Aali helped to make your car buying experience go smoothly. Please let us know if you ever have any questions, and we would be happy to help. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
A unique experience
Geoff is a very professional guide. He did not 'sell' me a car. He guided me thru the process. That was an experience that I have never had before. I appreciate the dealer analysis to checks for mechanical problems and dealer prep. This car looked in 'showroom' condition. It looks like a new car never been driven.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jack, we are sincerely pleased to know that we have made a difference in your car buying experience. Geoff will be delighted with your feedback. If you ever have additional questions or need a service, we are more than happy to lend a hand. Keep up to date on service specials and dealership information on our page. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
Great service
Amazing and friendly staff, made me feel welcomed and not just a customer. Great service and warm hospitality, made the purchase with no pressure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us, Renesto. Our team is dedicated to providing a welcoming and comfortable buying experience to each and every customer that enters our dealership. We'll be sure to thank all of them and share your kind words. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
Lifetime Customer
Came in for an oil change and to test drive a 2017 Tuscan. Larry Brown came over from the Honda dealership and answered all my questions. Drove home in my brand new Tuscan that night! Super happy and will definitely continue to buy at Checkered Flag.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the fabulous review! It is great to know that Larry's excellent customer service has earned your continued patronage. We'll pass this feedback to him. Please feel free to call or stop by if there is anything else we can do to help you. Congrats on the 2017 Tuscan! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
First-rate experience!
Thom at Checkered Flag Volkswagen made car buying a hassle-free and comfortable experience. His devotion to top-notch customer service was apparent the moment he and I walked onto the car lot. He answered all questions with great tact and professionalism. I would recommend him to anyone looking to buy a new or used Volkswagen and hope to have the pleasure of buying through him again. The entire staff worked seamlessly together, creating a cohesive and organized atmosphere.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey! Thank you for this wonderful review! We're glad that you were impressed by Thom's dedication to excellent service. We'll pass the kind words along to him and the rest of the team, and come back to see us if you need anything at all. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700