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Timmons of Long Beach

(94 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday 10:00am–6:00pm Closed

Reviews

(94 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Timmons of Long Beach from DealerRater.

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Great people, great customer service and great prices!

Great people, great customer service and great prices! Really love my car thank you Freddy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We appreciate your great review! Thank you for your kind words for Freddy, we'll be sure to pass them along! We look forward to seeing you at your first oil change, enjoy your new car!

Naomi and her manager were very pleasant and helped me

Naomi and her manager were very pleasant and helped me with the smooth purchase of my VW. They were not pushy and they allowed me time to decide if I wanted a purchase or not. I am very happy with this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing such a fantastic review! We are so happy to hear about your experience with us and with Naomi. We thank you for giving us the opportunity to serve you, and we look forward to continuing to work with you.

TIMMONS is a DIRTY UNTRUSTWORTHY DEALERSHIP

Horrible, horrible customer service. They’re kind to your face and screw you behind closed doors. Timmons is NOT to be trusted, not the service department, nor the service manager, general manager and certainly not the owner. Dirty Dirty Company.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your review, Stevie. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your user name. If you would like to discuss the details of your visit, please reach out to the store and hopefully we can turn your situation around.

Start with Timmons

The team at Timmons of Long Beach are great! There are so many options on the market now in new car features and pricing but who has the time to wade through all the sales talk? Starting online, Joe at Timmons encouraged me to look at several models, asking about my driving needs; we talked about what I expected in my commute. When I recognized that the VW Taos checked all the boxes for me, I was ready to sit down and talk about pricing. Tony and I had a chat about financing options, trade-in, and the car loan my credit union offered. Just amazed that the Timmons team created financing with a golden rate the way they did! Tin walked me through the warranty, offering me options for my down payment. I drove away in my new car, satisfied that not only did I find what I was looking for, but I had found the right place for service and support. No one but Timmons!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your great review and for spreading the word, Cami! All of us at Timmons VW are happy to help! Please don't hesitate to call with any other questions. We'll let Joe, Tony, Tin and the team know about the great job that they did and congratulations on your new Taos!

Went to test drive a Mercedes

I went to test drive a Mercedes I found on cars.com it was a Subaru dealer and they had the Mercedes there. Sales person was not knowledgeable on Mercedes at all and wouldn’t let me talk or talk among my family after the test drive. I felt rushed and I didn’t like that. I left without making a purchase .

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Vanessa, We apologize you felt rushed, we can assure you that was not our intention. Our team member did his best answering all your questions regarding the Mercedes, but we are a Subaru dealership, so we apologize if there were questions left unanswered. We hope you are able to find the vehicle you are looking for. If we can ever be of assistance, please reach out. Best, The Timmons Subaru Team

Good service , good prices

Got a VW Atlas which I like overall. Please with the whole process. Jeasson . Jessie . And team we're very knowledgeable and friendly . I would recommend them .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Loved Chrissy Concannon at Long Beach Subaru

Great experience with Chrissy at Timmons Subaru. I bought my Legacy at Timmons and got a great deal with all Subaru incentives in December. It’s a terrific safe car that is a looker too. Thank you, Chrissy and Timmons Subaru team! You all are awesome! I am so happy :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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SCAM ARTISTS

Timmons of Long Beach are SCAM ARTISTS Due to their own neglect and complete lack of intelligence, they are demanding I owe them over $1000, 45+ days after signing lease papers on a new Volkswagen. They are attempting to RIP ME OFF and I will not stand for it. These are the LOSERS / CON ARTISTS I dealt with: EDWIN LEGASPI - Sales Manager / Scam Artist OMAR FONSECA - Sales Manager / Scam Artist DANNY DONAYRE - Good Cop / Scam Artist AVOID Timmons Volkswagen of Long Beach at all costs.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Scam Artists

The initial buying experience was fine, only to be followed by complete and utter nonsense from the dealership. Due to their own neglect and complete lack of intelligence, they are demanding I owe them over $1000, 45+ days after signing lease papers on a new Volkswagen. They are attempting to RIP ME OFF and I will not stand for it. These are the LOSERS / CON ARTISTS I dealt with: EDWIN LEGASPI - Sales Manager / Scam Artist OMAR FONSECA - Sales Manager / Scam Artist DANNY DONAYRE - Good Cop / Scam Artist AVOID Timmons Volkswagen of Long Beach at all costs.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Thanks Russell Csonka for the 2018 Crosstrek!

I had the best car buying experience in my life! I called multiple dealerships to do some research on getting the best deals for a car and leasing options. By far, Russell had been the best! Not to go to deep into it but I felt other dealerships were giving me the run-around. He went above and beyond in my opinion to not only get the car that I wanted but for my needs as well. All the interaction was done by phone. Being that I've never done business with them before, I had so much faith in Russell that I drove an hour to make sure they had my business; I live in Fontana. They will definitely have my business again as well as any referrals! Buying the car from them potentially saved me hundreds if not thousands, and I can't imagine what would happen if I took my business somewhere else. Abay, the finance manager and the team over there were awesome as well! Loving my 2018 Crosstrek!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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