Reviews
A different Car purchase experience
A totally different experience I have ever had in a new car dealership. Not pressured, and dealt with like a real person and not another sale. Went to purchase a Soul in honor of my 17 year old daughter who passed away unexpectedly about 2 months ago. Wanted a Soul in tribute to her since her dream was to get a Black Soul. Was wanting to keep it within reason, so looked at plus models but one or two features just did not come up on those. Randy Rosenbalm the salesman was excellent. We ended up getting a exclaim model for at an extraordinary price with the features that was missing on the Plus for right at the same price all the the other dealers were offering the plus at. IN fact I think it has all the bells and whistles on it available on a Soul. The sales team was great especially Randy. If you go there see Randy. He;s a real person and a different salesman. The finance fella was great and forgive me I forget his name. The others listed where awesome also. I had a number for all of the deal in my mind, and I when I got the deal it was close, but I said this is what I needed numbers wise for the deal and the trade and in less than 5 minutes, they came back and so we'll do it. I will send any one I know of, looking for a Kia here and when times comes will return myself. The whole atmosphere is different here from anywhere I've been and believe me over the years I've seen many. God Bless Paramount Kia in Hickory. I think he already has. and rightfully so. For keeping my daughters dream alive- Thanks so much!! Katherine Grimes
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
All of us at Paramount Kia of Hickory congratulate you on your new Kia Soul and appreciate the opportunity you presented to earn your business! Randy is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best regards, Dave Estes | destes@paramountauto.com
I love my KIA and Tim Whitener is terrific!!!!!!!
I had a great experience at Paramount KIA! Tim Whitener went out of his way to help us in any and every way he could but he was not pushy like most dealers. My husband and I both recommend him to our friends and family and also KIA. I absolutely love my Sorrento! I couldn't be more happier and I am glad my husband recommended test driving one. I can't wait to drive it every day, it is like a dream! Thank you so much for a great experience and if I should need to get another car for some reason one day, I will definitely be coming back to you, Tim and Paramount KIA!!! Thanks again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this marvelous review and congratulations on your new car! We are so pleased that Tim was able to provide you with such exceptional service. Enjoy your new Kia Sorrento and be sure to like us on Facebook to catch the latest service specials. Best regards, Dave Estes | destes@paramountauto.com
Sweet and Genuine Service
Everyone at Paramount Kia that we dealt with was very pleasant and helpful. Alex (our salesman) was especially great, and after some help from the friendly finance guy, he sent us on our way with the perfect car for our family. You could tell he genuinely cared and was enthusiastic about getting you into the car you need at a price you can live with. Well done guys, thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new car! It’s encouraging to know that Alex and our team were able to show you a pleasant, friendly, and helpful service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need; remember to find us on Facebook to receive access to our exclusive coupons. Best regards, Dave Estes | destes@paramountauto.com
Excellent Customer Service
Great buying experience. Everyone I met was so kind. Dustin Estes was wonderful. Dustin answered all my questions and showed me how everything worked. Even helped me return my rental car. Thank you Dustin and thank you Paramount KIA. Love my new Soul.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your outstanding review! We couldn't be happier to hear of your great experience here at our dealership and that Dustin was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Be sure to like us on Facebook to catch great service specials! Best regards, Dave Estes | destes@paramountauto.com
Excellent
Our Sales Person Tim W was excellent understanding our needs making the entire process simple and quick Jennifer R was wonderful kind and understanding highly recommend both A+ as well the other staff we met Thank You for a GREAT Experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Tim and Jennifer were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Also, make sure to visit us on Facebook to take advantage of our exclusive specials. Best regards, Dave Estes | destes@paramountauto.com
Great
Randy Rosenbalm was very nice and very courteous and i would definitely recommend him as a salesperson. Was in and out pretty fast driving off in a new 2017 kia stortage love it it couldnt have went in better great service he made everthing go very smooth thanks Rany
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share with us, Tammy! Randy is an asset to Paramount Kia of Hickory and it is encouraging to hear that he impressed you by making your car shopping experience so smooth and stress free. Congratulations on your new 2017 Kia Sportage! We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Facebook for access to exclusive content. Best regards, Dave Estes | destes@paramountauto.com
excellent dealership to work with
I dealt with daryl horton and michael griffin and they were great at helping me get my sorento lease i would definitely buy from here again and i would recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review. We are very happy to hear that Daryl and Michael could be so helpful during your recent visit with us. Enjoy your new Sorento! We look forward to seeing you back again in the future! Take care. Best regards, Dave Estes | destes@paramountauto.com
Absolutely Amazing
Greatly enjoyed meeting the guys at Paramount Kia. They exceeded expectations with helping me select my new car. I would definitely recommend this dealership to everyone that I know.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Matt, it's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! Thank you again and congratulations on your new car. Be sure to like us on Facebook to catch great service specials! Best regards, Dave Estes | destes@paramountauto.com
Beyond Blessed
I am taken away at how AMAZING Mr. Hoover treated us! He is an AMAZING salesman. He worked so hard for us for 2 days to get us a car. He stayed over 2 hrs past his shift to make sure he had tried everything in his power to get us in a car. I am beyond pleased with him and kia for how great of service we were gave. He is by far one of the best salesmen we have worked with in a very long time. I want to say thank you so very much for all you have done for our family! Thank you #GODISGOOD
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am happy to hear that your time spent with David was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new car! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook so that you can take advantage of our many great specials and incentives. Best regards, Dave Estes | destes@paramountauto.com
Excellent Service
David Hoover was very helpful. He gave us his undivided attention. Will recommend to others. Service tech was very friendly. Dealership was clean and welcoming.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sheila, we appreciate you taking time to leave us a great review! We are pleased to hear David did a great job in assisting you in your purchase. We are truly dedicated to providing quality customer service in all areas of our dealership. If there is anything else we can do for you please don't hesitate to give us a call! Best regards, Dave Estes | destes@paramountauto.com