Reviews
Patient and great to deal with!
I want to extend great thanks to Thomas Cochran (Alex) for his patients and time he took with my boyfriend and I while trying to purchase a vehicle. I was about to throw in the towel and give up on getting a car as I couldn't seem to get my payments down with my bank to a comfort zone I was able to swing. Alex did not let me give up and I know I can be a hard person to deal with yet he did so with ease! I am loving my new Sorento and Thank you all for your time and help...but I owe Alex the greatest thanks of all for he put up with us as well as got us into the car my heart was set on. I will tell anyone I know looking for a car to visit Paramount Kia of Hickory and ask for Alex Cochran! Thanks Again Andy and Heather Hodges
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Heather and Andy, it was a pleasure to read about your car buying experience at Paramount Kia of Hickory. Congratulations on your Sorento! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Alex was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and business; we look forward to seeing you again in the future! Best regards, Dave Estes | destes@paramountauto.com
Awesome customer service and knowledge of vehicle
Cathy Rivas was awesome to work with. Made our experience awesome in purchasing a new vehicle. I would recommend her any time. Thanks for my new ride!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking time to leave us a great review! We are pleased to hear Cathy did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best regards, Dave Estes | destes@paramountauto.com
Great Satisfaction and Service
I had a really great visit and service with Paramount Kia of Hickory when I purchased my 2016 Kia Sportage from this shop. The sales guy - Jason Auman was great and so was all the financial people and other managers. I would recommend this team very highly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new Sportage! We are thrilled to hear Jason and the rest of the team provided you with a great car buying experience. They will be very happy to hear your kind words. We appreciate your business and thank you for leaving a wonderful review and recommendation. We hope to see you again in the future. Best regards, Dave Estes | destes@paramountauto.com
Our experience buying a KIA was awesome! Tim is a great sake
We have bought three KIAs from Tim Whitener. Tim Whitener does a great job and takes all of the hassle out of buying a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a pleasure to read about the three cars you bought at Paramount Kia of Hickory. It's delightful to know Tim provided you with such a memorable and outstanding experience. We’ll pass the kind words to him and we look forward to assisting you with your future sales and service needs. All the best, Dave Estes | destes@paramountauto.com
Easy decision
After explaining to the sales rep exactly what we wanted and needed, he was able to give us three options which were all perfect. The deciding factors were balancing the lowest price with good features. When getting the financial side done the payment was not what we were looking for, so the finance rep went back and showed us how removing the extended warranty brought the price down to where we wanted it to be... We were well taken care of from start to the end of our 6 hour stay at the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with our team was so positive. We understand that buying a car is an important decision and we are honored that you chose Paramount Kia of Hickory. We look forward to seeing you again. All the best, Dave Estes | destes@paramountauto.com
THANK YOU PARAMOUNT KIA!
The staff was very friendly & committed to getting us in a car & because of their determination we rode off the lot in a brand new Kia Forte! Thank You David & all of the Paramount Kia staff in Hickory!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We'll pass the kind words along to David and the rest of the team and we hope to see you again when it’s time to service your new Forte. Warm regards, Dave Estes | destes@paramountauto.com
Professional and personal
Took my mother to check on getting a new car. Michael Griffin, our salesman, was great. She told him what she wanted and he set her right up. He wasn't pushy and granted her ,her wishes.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking time to leave us a great review! We are pleased to hear Michael did a great job in assisting your mother in her purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best regards, Dave Estes | destes@paramountauto.com
Awesome experience. Would definitely recommend David.
Awesome service. Would definitely recommend this dealership to family and friends. Good selection of cars new and previously owned. I hope everyone has a blessed day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Kind regards, Dave Estes | destes@paramountauto.com
Perfect experience
This was the best experience I have ever had buying a car. Bre was fantastic, she wasn't pushy and she let us think about all of our options. Everyone at the dealership was extremely nice and very helpful. I will definitely be back!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate you being so kind as to write this review about our dealership. It’s quite an accomplishment to hear that Bre provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Kind regards, Dave Estes | destes@paramountauto.com
Loving my Optima
Can't say enough about what a wonderful experience my purchase was and how nice Jason Auman was to work with. Jason was very thorough and professional. This was my first car purchase on my own and was something I kept putting off . Jason made the experience easy and painless and I couldn't be happier. I definitely would send friends and family to Paramount Kia and will be back when I'm ready to make my next purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was a pleasure to read about your first buying experience working with Jason. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Kind regards, Dave Estes | destes@paramountauto.com