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Paramount Kia of Hickory

(3,247 reviews)
Visit Paramount Kia of Hickory
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 national dealer award
View 13 awards
2025 national dealer award 2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 722-6585 (866) 722-6585
Used (866) 722-7725 (866) 722-7725
Service (866) 736-4454 (866) 736-4454

Reviews

(3,247 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paramount Kia of Hickory from DealerRater.

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Everyone was super great

Everyone was so helpful ,answered all questions , all had smiles for anyone who came in thank you for all the laughs and friendly smiles Virginia B Lackey

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review and for the kind words! I am pleased to hear that you enjoyed during your visit. Please come visit us again if you need anything else, be it service or sales. Also, surf on over to our Facebook page for exclusive offers. Best, Dave Estes | destes@paramountauto.com

KIA of Hickory is the best

I have night 7 vehicles from KIA of Hickory, I think the staff are great. I have my favorites that I work with when I go in. Tim Whitener is my sales guy, William Porter is my service guy, and Andy is my finance guy. I have my own team. All of the staff are friendly, When they call to confirm appointments, they are super nice. KIA OF HICKORY IS AWESOME

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank so much for this 5-star review about your experience with us at Paramount Kia of Hickory! We always enjoy hearing from our customers. I am pleased to hear that Tim, William, and Andy have consistently been accommodating and outstanding during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Warm regards, Dave Estes | destes@paramountauto.com

Very friendly!!

I am very pleased with the friendliness of everyone that helped to get me into my new car!! Everyone was nice and made me feel like I was right at home and made sure that I got what I wanted! I highly recommend this dealership to anyone who is looking for a new or used car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that our team assisted you in such a manner. Give us a call if you have any further questions and be sure to follow and like us on Facebook to find superb specials! Warm regards, Dave Estes | destes@paramountauto.com

Paramount Kia Gets It Done

I just purchased a Sorento. I am beyond totally pleased with the service I received. The internet price is fair and reasonable. There is no pressure or haggling leaving to a relaxed atmosphere. All employees are pleasant and helpful. I am looking forward to a member of the family!&

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Carel, I sincerely thank you for going out of your way to write this review about Paramount Kia of Hickory. We understand that one thing people desire most about their car buying experience is that it is comfortable, pleasant, and pressure free. We try to create that environment for each and every customer. I hope you enjoy your new Sorento. If you have any further needs, please come back to see us. Also like/follow us on Facebook to stay connected with special events and deals. Best regards, Dave Estes | destes@paramountauto.com

Awesome

Michael Griffin was very helpful and informative. Got a great price on the vehicle and they made sure I was taken care of from the time I walked on the lot. Will definitely be returning when I decide to buy another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review. We are very happy to hear that Michael could be so helpful and informative during your recent visit with us. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Best regards, Dave Estes | destes@paramountauto.com

Awesome Customer Service

We worked mostly with salesman David Hoover and he was wonderful. We arrived around lunch time on a Monday and we were there until closing time.He worked hard to make sure we were getting what would be best suited for our family and we did not feel rushed or pushed into anything. We have already recommended this dealership and Mr Hoover to others and will continue to do so. We appreciate the great customer service .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

I am happy to hear that your time spent with David was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook so that you can take advantage of our many great specials and incentives. Best regards, Dave Estes | destes@paramountauto.com

Wonderful

Alex Cochran is the best salesman I have had in a long time he is kind thoughtful and very informative he went the extra mile for me he wanted too make sure that we were happy heis the best I would recommend him and the dealership to everyone thank you again Alex your the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Alex went the extra mile for you; it is just an example of why he is such a great asset to our team. We will make sure they hear of your kind words. All of us at Paramount Kia of Hickory await your return. Please let us know how we may be able to help next! Best regards, Dave Estes | destes@paramountauto.com

Easy and Pleasurable

I purchased my first brand new car from this dealership. The salesman was very personable and had a sense of humor. It wasn't a stuffy boring experience. I love my car and am very happy with it. I would definitely recommend others to purchase from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Thomas and our team were there to provide you with such exceptional service! Thank you again and congratulations on your new car. Be sure to like us on Facebook to catch great service specials! Best regards, Dave Estes | destes@paramountauto.com

Great experience

A few months ago I was looking for a used truck when I met Michael Griffin at Paramount Kia in Hickory NC. I purchased a vehicle from him and the experience was great. He is honest and informative and very helpful. So when my daughter was ready to purchase a car we went to Michael and he put us in a super nice 2010 KIA Soul that my daughter loves. Michael and all the people I have met at the dealership are very professional and helpful. I would recommend them to everyone who needs a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Your fantastic review was quite a refreshing read! Congratulations on your daughter’s new 2010 KIA Soul! I am happy that Michael has consistently provided you with honest, helpful, informative, and professional customer service we strive to deliver to each of our guests. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best regards, Dave Estes | destes@paramountauto.com

Great service at Paramount Kia of Hickory nc

Excellent service because me and my better half Dean was out and about to look at cars one Sunday and we was looking around and this lady came up to us and wanted for know if we were looking for a new or used car and we told her we was just looking around and she said that ya'll head a great sale going on she also she introduce herself and her name was Cathy Rivas she was so sweet and kind to us and she even show us around on cars and what was the best for us so we made appointment for May 13th 2016 on a Friday evening at 4:00 pm everyone welcome us wanted to know if they could help us so we looked at the KIa Fortes and we pick one out that we wanted and took it for a test drive I fell in love with it and also it was a brand new car we couldn't beleave that we got one they really worked so hard to get us in one and I would go back tell everybody to go paramount kia to a car you would be very happy and ask for Cathy she is a sweet lady.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new KIA Forte, Shirley! Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Cathy was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best regards, Dave Estes | destes@paramountauto.com