Reviews
Salesman Tim Whitner
I worked with Mr. Tim Whitener who was firm and fair and he pays close attention to detail. He is professional in every respect and an asset to the dealership as well as the Kia organization. I recommend him highly and his understanding about every aspect of the dealership as well as the customer's needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Review
These guys know their stuff! I was in between an optima or Sportage. They were very patient and helpful with my decision. Very friendly! They made all my wants in a vehicle happen.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My evening at Paramount Kia of Hickory
I was very pleased with the reception and help I received from Bobbi Williams showing me the cars, giving me information on how each one was set up. The time spent in showing the different style of cars was very helpful in deciding what I wanted. There was no pressure to decide in a hurry. The chance to drive it overnight was wonderful. I ended up with an Optima and the roominess and smooth ride was great too. The credit department and signing to purchase my car made it easy too. I would certainly recommend Paramount Kia of Hickory, NC to anyone. I have already showed the car to family members and they were very impressed with style and drive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent e
Excellent service. Very nicer people to work with. Answered my questions promptly.I highly recommend Kia of Hickory because of my excellent experience. Great people to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for writing about your visit with us! I am happy to hear that our staff was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check out our page -- we offer exclusive specials for our likers. Best regards, Rudi Rudisill, Sales Manager jrudisill@paramountauto.com
I am a Nobody after they got my money
I purchased a used Lincoln Town Car from Paramount a few months ago. They gave me one key for the car. I asked them to contact the former owner of the car and have him to bring the other keys and the door code in to the dealership. They told me that they would pay for a new key and have a technician to get the code for me at another Dealership. I went to a Ford dealership to have this done and when the service manager called them to arrange for the payment they avoided me when I called them. The dealership that I went to for the service wouldn't do it without payment from Paramount first and Paramount never has done anything they said they would. I went to WalMart and had a key made myself but I still have no door code so my keyless entry is useless. THEY TOLD ME A LIE and this cost them at least 3 sales over the next few weeks.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great car at great price !!
The staff at Paramount helped us search for months to find the perfect car for our daughter. They are a top notch group that have the customer in mind. Chris was awesome. He interacted with our entire family during each visit. Tutti was also very helpful in finding the exact car my daughter was looking for. Highly recommend this group !!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Johnson, Paramount Auto of Hickory thanks you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied with the car exactly meant for your daughter. We'll pass the kind words along to Chris, Tutti and the rest of the team. Dont forget to LIKE our page to take advantage of our exclusive online coupons and discounts! All the best, Rudi Rudisill, Sales Manager jrudisill@paramountauto.com
Good Saleman and Good Service Dept.
I have 4 cars from Paramount Kia of Hickory. The cars ran good and we did not have any problems with them. The Service Dept. has been doing a goo job on my 4 cars .I would rate them them a 10.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the amazing review! We can't tell you enough how much your customer loyalty means to us. We are very happy that we've had the opportunity to service you over the last years and we look forward for more! We truly thank you again and we'll see you again soon! Best regards, Dave Estes | destes@paramountauto.com
New Year New Car!
Went right to the stock # of the car I viewed online. Test drove it and with in 1 hour we were on our way. Christian and all the folks at Paramount Kia were knowledgeable and courteous. Will return when it is time to buy another Kia. (this one is my second one in 13 1/2 years!) Hassle Free and EASY! :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you and congratulations on your purchase! We are so very pleased that Christian could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty and enjoy your new car! Like us on Facebook to catch the latest specials! All the best, Dave Estes | destes@paramountauto.com
"Extremely pleased!!!"
WE LOVE OUR NEW CAR!!! Both of my parents have health issues that make it hard for them to get in/out of a car. Our previous vehicle was a Jeep Liberty and believe it or not my SOUL is alot easier for them to get in/out of. It has more leg room & my father no longer complains about being bounced around. Carlton Garris, my salesman, was very helpful. He didn't push me into buying a car I didn't need (like my previous sales experience at another dealership). He helped with setting up all the "gadgets" in the car that I had no earthly idea how to set up. The gas mileage is great. I have "NO COMPLAINTS" whatsoever. My parents are also very pleased with our choice. Thank you, everyone at Paramount KIA for helping me make their life easier!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Carlton was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. All the best, Dave Estes | destes@paramountauto.com
my new Kia
everyone at the dealership was extremely helpful in helping us make the decision on what vehicle would suit our needs as well as our budget. thanks paramount Kia
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear that our team was helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. All the best, Dave Estes | destes@paramountauto.com