Reviews
Bob Allen Ford Great Place to shop
Experience was great. Would have liked to have gotten a little more for my trade, but all in all it was an ok deal
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service, but time for a remodel
Friendly fast service upon arrival. Service took estimated time without delays. I would strongly suggest updating the waiting room with new chairs, the existing ones are pretty worn out and uncomfortable. I do like the free coffee service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
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Staff was very nice and friendly".....................
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
150 ecoboost issues. A must read
Case number CAS-5620944-T7W4G1 I'm extremely upset with FOMOCO not the dealer at all. Refer to case number for persons that assisted me. Bob Alan Ford staff very helpful and informative. Thank you.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service and Customer Service!
Shawn did a great job of getting my truck processed and kept me informed on the progress! Thanks!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
In and out with the new F 250 Platinum
After learning the F 250 was the truck for us, we went to Bob Allen and with the help of Brad and Jerome we got just what we wanted. The after market work that we had done was also handled in the same way. Steve took car of that the same day we dropped the truck off. Thanks again Bob Allen
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the new fusion Dale was exceptional
Dale was easy to work with and everyone in the dealership was nice as well......process was a little stressful....but Dale made it a little easier to handle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service and a car wash to boot.
I have a Fusion purchased from out of tow and was looking for a Friendly, Reliable Dealership in the area. I chose Bob Allen Ford out of convenience at first and took my car in to have it serviced. When I went to pick it up, I was given a detailed report on my car, letting me know what they had checked and what needed attention. On top of that I was offered a car wash on top of everything at no charge. Needless to say, I have been back and don't plan on changing Dealerships anytime soon. Keep up the good work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service from Bob Allen Ford
Service was good as usual. Service reps at the Quick Lane desks are always friendly and see that you are taken care of in the best way. "Thanks"....
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nice facility nice people
Was told the wait would be @ 2 1/2 hrs and it was. Was a little high on the diff service that what was quoted.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase