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Bob Allen Ford

(1,682 reviews)
Visit Bob Allen Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (913) 752-9573 (913) 752-9573
Used (913) 945-1413 (913) 945-1413
Service (913) 601-6072 (913) 601-6072

Reviews

(1,682 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Allen Ford from DealerRater.

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New car purchase

Ford Escape Titanium. Ray Blanco was very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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excellent service & friendly staff

Excellent service, friendly staff and quick appointments.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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GREAT EXPERIENCE "AGAIN"

This is the second car ive purchased from Dale Johnson. It has always been easy and quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bob Allen was worth the drive

Dealership, Dale and staff are great. Would buy from again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

We purchased a F150. Our salesperson Jerome and the rest of the staff provided great service. They were helpful and patient through the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dale and Lee were great thanks Bob Allen

Dale and Lee were fantastic to work. They both made the buying process a pleasure. Bob Allen Ford is fantastic to work with. Thanks a bunch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Love Bob Allen Ford!

it was an easy and pleasant visit! I got a 2015 Escape and I absolutely love it! Jerrod Williamson was very helpful and made my first purchase a fun and exciting experience! It is such a nice ride and I really enjoy the Sync system. The entire staff was very welcoming and helpful! It made spending that much money a lot of fun!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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service review

The service was good but it took an hour longer than the estimate that the guy told me that it would take when I brought it in. The quick lane wasn't very quick this time. I did like the fact that you washed it for me.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very helpful

I don't have a TRUCK it is a cross over! EDGE!! Went in for an oil change and to have the brackes. Checked

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Here's a review!!

I believe his name is Craig....the man who helped me. He was friendly, professional, and knowledgeable. About a week ago I brought my other car in because it had a warning alert stating that an oil change was needed. He determined that it didn't need it and adjusted the warning timer accordingly. I appreciated the fact that he saved me from an unnecessary expense. The chairs in the waiting area are not comfortable for me since I'm short. But, if I put my purse or my coat in back of the chair, that helps. If I had that chair at home I'd use a pillow.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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