Reviews
Great Service
Everything went well. They ended up keeping my truck until everything was completed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Used Car
I purchased a Ford Flex on Saturday 01/10/2015. It was a great experience working with DJ. I would come back and buy another car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Dealership
2014 Escape serviced and it was great! Saw Jerome as well, which is nice! Awesome guy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service experience
2013 Escape. Staff was extremely helpful. I expected to leave the vehicle all day, but service was completed in just a couple of hours. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Transmission fluid flush
Great service by Service Rep (Jake). I felt he explained everything well. Transmission service was completed. A couple of days later I noted transmission fluid puddling under the vehicle. Brought it back in and was told both front wheel transaxle seals were leaking. Not sure how the multipoint inspection did not identify that the seals were leaking.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ford Explorer
Appreciated coaching tips staff members provided and prompt service..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service
Excellent service as always. I am always pleased with the service department.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Buying experience
We purchased a pre-owned 2013 Ford Fusion. Probably one of the best sales experiences we've had. Very impressed with the professionalism and Chris our salesman in regard to his knowledge of the vehicle and Ford products in general. Everyone was very helpful from the time we arrived at the dealership till we drove off the lot. We would definitely recommend your dealership to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Bob Allen Dealership
I felt very welcomed when coming in, everyone I encountered with was very nice, friendly, not overly pushy like most dealerships feel, and everyone was more then willing to do anything that I asked (bottle water, food, Mustang memorabilia - poster, key chain, booklet etc.) Waiting on finalized paperwork and to sign took a little long (not financing) but well worth the wait for what I saved off a new Mustang GT and the fair trade in I got on my vehicle. My main salesman Ray Blanco was very outgoing and willing to do anything asked of, I sure appreciated him and for what he did not just for me but my kids as well. I will definitely be back and I already have mentioned Bob Allen to one of my co-workers who is already looking for a vehicle. Thanks guys A+ here!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Satisfied Customer
Always helpful, accommodating, willing to work with us
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase