Reviews
F-150 20K mile service
The service went very smoothly, and was completed well within the timeline given when I arrived.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer
I have previously commented on the service and attitude of the staff at Bob - Allen. What a great place filled with friendly, service oriented people who truly desire to ensure customer satisfaction. They are the best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Helpful friendly people
Everybody was helpful and friendly. We were presented with a car that was exactly what we were after.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service in the Service department
My recommended services were prioritized based on need and completed with a competitive price. I asked the technician look into some other lingering issues and he performed a few low cost high impact services for me, services which other shops wanted to charge hundreds for. I just moved here from Colorado and am very happy to settle in with this dealer for all services going forward. Great work Marquis, Luke Field - Very satisfied customer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
oil change and alignment
as always, the service team was friendly, outgoing and knowledgeable. The payment process was easy and quick.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service appointment
Service and staff was wonderful as always! Very helpful and convenient!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Service
The service was excellent,and the staff was courteous and helpful.I definitely will bring my car in the next time I need service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Battery replacment
They did a great job in getting my battery replaced and informing me of a recall involving the clutch. They made an appointment for me to make a follow up. Very well done.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best Ford Dealership
2015 F-150 Great Vehicle. Customer Service was excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
King of my World
Chris was very accommodating and willing to help. We started by emailing, switched to texting all with the idea to minimize the number of hours in the dealership. He understood this and helped get the deal done. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase