Reviews
Great Buying Experience
The recent purchase of my new 2015 F150 was a very good experience. Tim Smith was very helpful throughout the process from when I ordered the truck to be built through when I took delivery last week. His communication with me and keeping me informed was very good. I am very pleased with the truck. It appears to exceed all of my expectations. My only criticism is that the interior of the truck was not cleaned very well before it was delivered. When I picked it up, there was still protective plastic coating on the brushed chrome on a couple of the front a/c vents and the interior glass was very dirty. Not enough to change the overall satisfaction my experience but yet it is something I thought I should mention. I'm very happy with my new truck and I am sure my family and I will be buying from Bob Allen again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great service . loved the experience
had a wonderful experience at the ford dealership. very helpful and curtious. will recommend to my family and associates.i got a ford fiesta 2015. love it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service!!
Everyone was extremely helpful and I will definitely return when I purchase another vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great car buying experience!
We purchased a brand new explorer. As we walked in we were greeted by the owner, Brad who made sure we had a good experience. He worked hard to find exactly what I wanted and Jerry the salesman was excellent as well. We left very satisfied with our overall experience from the minute we walked in the door till we left. The finance department was very efficient and did a fantastic job as well. Will definately recommend this dealership to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First time buyer and I couldn't be happier
First time car buyer. Truly felt like I was treated like family couldn't be more pleased with the service, knowledge and sincerity of the staff. I will never buy a ford any where else!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bob Allen Ford
They knew what car I wanted before I did, and when I realized its the one I wanted, it was waiting for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service. Comfortable wait
Jacob did a fantastic job start to finish in handling my visit/service. Very friendly, informative and helpful. I will definitely keep coming back as long as I continue to get this great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bob Allen Ford, Escape maintenance
Service was very friendly, of course, and the drop-off & pick-up were great
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
A customer for life
Darryl and Dale were great to work with! I have used Bob Allen service for my 5 Fords for many years. This is my first new car deal there. It went very well, and they now have a COMPLETE loyal customer for life!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
No Pressure, No gimmicks. Great Customer Service.
We had just come from another dealership in Olathe where our salesman was very nice and helpful. We test drove a Traverse and when we got back we were in formed we "had" to see the sales manager. That's when the high pressure sales pitch and gimmicks kicked in. A big turn off. Ray and the rest of the staff at Bob Allen Ford were very helpful, informative and didn't pressure us. No stress at all! It was an easy decision to buy our Chevy Traverse from Bob Allen Ford. We got a good deal on our trade in and got a much better interest rate than anticipated. GREAT JOB TO THE STAFF AT BOB ALLEN FORD.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase