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Hendrick Chevrolet Shawnee Mission

(905 reviews)
Visit Hendrick Chevrolet Shawnee Mission
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 3 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (866) 208-8413 (866) 208-8413
Used (877) 809-4919 (877) 809-4919
Service (877) 525-1235 (877) 525-1235

Reviews

(905 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Chevrolet Shawnee Mission from DealerRater.

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I had a great experience at Hendrick Chevrolet.

I had a great experience at Hendrick Chevrolet. I bought my lease vehicle, a 2018 Cruze. Quick and easy! Found exactly what I wanted and made it work in my price range.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Karen S, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

Dennis Cotton was an excellent salesmen.

Dennis Cotton was an excellent salesmen. Very helpful through the whole process and got me very into the vehicle I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Maggie V, we're happy you found our staff to be so supportive during your experience here at Hendrick Chevrolet Shawnee Mission. We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission

Muy agradecida con el servicio que me ofrecieron gracias

Muy agradecida con el servicio que me ofrecieron gracias por valorar mi tiempo.mi próxima comprar será en este lugar excelente servicio. Gracias Luis!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Tim D, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chevrolet Shawnee Mission! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission.

I’ve worked with Misty a few times & had nothing short of

I’ve worked with Misty a few times & had nothing short of a great experience! She’s real & very understanding! Anytime that I call her out of no where, she always knows who I am & always asks how life has been. I recently totaled my car & I just called to get her opinion! She has never disappointed me! ??

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Taylor W, thank you for taking the time to leave a review for us at Hendrick Chevrolet Shawnee Mission. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

Everyone was knowledgeable, nice, and helpful.

Everyone was knowledgeable, nice, and helpful. They were able to get me in to my dream car quicker than any other dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Queasha T, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chevrolet Shawnee Mission! Please don't hesitate to reach out if there's anything additional we can do for you.

Alex was amazing.

Alex was amazing. We were in an emergency situation, walked in unsure of what we could afford and what we would be getting. Alex was straight forward, and very helpful. We left that night feeling relieved and in shot. We purchased a vehicle we never thought we would have. Thank you Alex for answering a million questions, doing all the little things to make this experience enjoyable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hope I, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

I took my truck in for service, turned out to be a

I took my truck in for service, turned out to be a wonderful experience I would recommend the service department to anyone who wants to be treat with respect and have a good work done on there vehicles!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Tyler W, thank you for sharing your positive experience! We can't wait to see you again, have a great day.

I will come here for every vehicle purchase from now on.

I will come here for every vehicle purchase from now on. Alex listened to what we were looking for, worked with us to get everything we needed, and had our truck sold to us in less than 45 minutes. Very friendly, efficient, and did not try and sell us something we do not want or out of our price range.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Alex was great he was helpful, confident, respectful &

Alex was great he was helpful, confident, respectful & generous. I went in looking at 08 & came out with a 2020 within my same budget or so & all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Our sales men Larry Haynes was very professional and

Our sales men Larry Haynes was very professional and courteous. He answered all our questions and met all our needs. Thank you Larry for all your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Leroy J, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission