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Hendrick Chevrolet Shawnee Mission

(905 reviews)
Visit Hendrick Chevrolet Shawnee Mission
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 3 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (866) 208-8413 (866) 208-8413
Used (877) 809-4919 (877) 809-4919
Service (877) 525-1235 (877) 525-1235

Reviews

(905 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Chevrolet Shawnee Mission from DealerRater.

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Not the typical horror story

Buying a Corvette is not easy. After a 20 month wait I finally received mine. I read all sorts of horror stories about how other Chevy dealers were treating their Corvette customers. I am happy to say that Hendrick kept their word, no games, no surprises, and a very helpful and patient staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tim G, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out!

The drive staff are always great.

The drive staff are always great. There was a new porter I saw and he was very polite and on top of things. Wish I would have gotten his name. Friendly and quick. Always kept me informed of what they were doing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi James T, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Buying a Corvette is not easy.

Buying a Corvette is not easy. After a 20 month wait I finally received mine. I read all sorts of horror stories about how other Chevy dealers were treating their Corvette customers. I am happy to say that Hendrick kept their word, no games, no surprises, and a very helpful and patient staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Tim G, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chevrolet Shawnee Mission! We do hope we can be of assistance in the future. Take care!

Luis was awesome.

Luis was awesome. He was able to inform me about the new Suburban.... great experience from start to finish! Everybody was amazing! We had many questions and they were more than happy to answer them all. Thanks Luis for all your help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Lucio O, thank you so much for your positive comments about Hendrick Chevrolet Shawnee Mission! Please don't hesitate to reach out if there's anything additional we can do for you.

"I honestly expected to be pressured into getting more

"I honestly expected to be pressured into getting more work and/or upsale my ticket because of tax season and the stimulus payments. The woman I worked with was very knowledgeable and never pressured me into anything outside of what I orginally wanted. I knew I needed other things done but because I didnt get that pressure to ""DO IT NOW"", I brought it up and we came up with GREAT solutions that would easy the cost and time spent in the shop to get them fix at a later time! It is always a great experience when I come here but today confirmed I will NEVER go anywhere else to get service done on my car! EVER!"

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Delores J, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out if there's anything additional we can do for you.

I came in to Hendricks Chevrolet to test drive (ONLY, in

I came in to Hendricks Chevrolet to test drive (ONLY, in my mind) the 2022 Chevrolet Blazer. My sales person, Stan Georgakopoulos was so fun, knowledgeable and truthful throughout my test drive. I had to come back to the dealership after another scheduled test drive because my daughter left her charger in the car. Needless to say, it must have been fate because I ended up leaving the dealership with my dream car! The entire staff was helpful and accommodating throughout the whole process! If you are looking for quality vehicles from a dealership that feels like family, stop in and go see Stan! He’ll take care of you - I promise!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Andrea C, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission

First time bringing any of my cars to Hendrick Chevrolet

First time bringing any of my cars to Hendrick Chevrolet Shawnee Mission. Met with Chris Mathis yesterday to install a new spoiler on my C8 corvette and was really impressed with the level of service he provided me. He was friendly and helpful. Everything was done in a timely matter. He went above and beyond. Highly recommend Chris!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

George C, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

Alex is great to work with if you are looking for a

Alex is great to work with if you are looking for a vehicle. He really listens to your needs and wants and works extremely hard to find a vehicle that meets your requirements. Alex is a friendly non-pressure sales person. Go see him at Hendrick!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Susan B, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you.

Our sales associate Alex was awesome We’ve purchased 6

Our sales associate Alex was awesome We’ve purchased 6 Brand new vehicles and 1 used vehicle in the last 35 years at this dealership and this experience last week was by far the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Heidi M, thank you so much for your positive comments about Hendrick Chevrolet Shawnee Mission! If you have any further questions, please don't hesitate to reach out!

Luis: Thanks man you did a really good job, you showed me

Luis: Thanks man you did a really good job, you showed me around and worked with my situation as a first time buyer keep up the good work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Tony L, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!