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Hendrick Chevrolet Shawnee Mission

(905 reviews)
Visit Hendrick Chevrolet Shawnee Mission
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 3 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (866) 208-8413 (866) 208-8413
Used (877) 809-4919 (877) 809-4919
Service (877) 525-1235 (877) 525-1235

Reviews

(905 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Chevrolet Shawnee Mission from DealerRater.

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Great experience at Hendrick Chevrolet.

Great experience at Hendrick Chevrolet. Brian Johnson does a phenomenal job. Brian truly cares about his customers and goes above and beyond to provide excellent service. If you are in need of service then go see Brian Johnson!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi John B, thank you so much for your positive comments about Hendrick Chevrolet Shawnee Mission! Please don't hesitate to reach out if there's anything additional we can do for you.

Proud to be a Chevy owner

The service and warranty work went well however they could sure use some minor clean up on the rental truck. I washed it cleaned the interior and had it detailed. When driving around in a Chevy truck I want it to look it's best at all times. I'm proud to be a Chevy owner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Richard B, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Went shopping for a new Silverado.

Went shopping for a new Silverado. Amazed at the number available in inventory! Great shopping experience, super friendly staff. We will definitely be back. Highly recommend. Luis - Thank you for the assistance in finding our New Chevy. I appreciate the ease in working with you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Superchief01, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chevrolet Shawnee Mission! Thank you, and have a fantastic day!

I have, thus far, not had to wait long for someone to

I have, thus far, not had to wait long for someone to come out to greet me at my vehicle. The service reps are always pleasant. I haven't ever talk to the mechanics, but I know they do a good job too....my vehicle still puuurrrrs like it's new.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Michelle C, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission

I always make an appointment with Alex Fults, he's an

I always make an appointment with Alex Fults, he's an excellent service advisor. I needed a rear washer pump replaced and 30K mile service done. They noticed I needed a wheel alignment as well. All work was done in a timely manner and communication was great !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Justin S, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

The service and warranty work went well however they

The service and warranty work went well however they could sure use some minor clean up on the rental truck. I washed it cleaned the interior and had it detailed. When driving around in a Chevy truck I want it to look it's best at all times. I'm proud to be a Chevy owner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Richard B! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

Alex Fults went above and beyond to ensure my corvette

Alex Fults went above and beyond to ensure my corvette was well taken care of. His communication was top notch and I felt like he treated my car as if it were his own. Incredible service experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Randy M, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

We bought a 2017 Acadia on Saturday.

We bought a 2017 Acadia on Saturday. Barry Martens was our Sales Consultant. He did an amazing job helping us get the Acadia. Everyone there was nice and the purchase process was smooth and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Brandi B, we are so happy to read such a great review about Hendrick Chevrolet Shawnee Mission! Please don't hesitate to reach out if there's anything additional we can do for you.

Our truck and trailer were stolen.

Our truck and trailer were stolen.... to start. I contacted a my friend and your employee, John Paul Bustamante, told him what happened and please put me in touch with a sales rep that understands our situation and isn’t going to push us. We didn’t know what we were going to do yet. We’re introduced to a Misty Shelly. She was patient, understanding, kind, fun, and very knowledgeable! She is an asset to Hendricks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Angi R, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Found my dream car!

I came in to Hendricks Chevrolet on 3/6/2021 to test drive (ONLY, in my mind) the 2021 Chevrolet Blazer. My sales person, Stan Georgakopoulos was so fun, knowledgeable and truthful throughout my test drive. I had to come back to the dealership after another scheduled test drive because my daughter left her charger in the car. Needless to say, it must have been fate because I ended up leaving the dealership with my dream car! The entire staff was helpful and accommodating throughout the whole process! If you are looking for quality vehicles from a dealership that feels like family, stop in and go see Stan! He’ll take care of you - I promise!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Andrea C, we are so pleased you enjoyed your visit to Hendrick Chevrolet Shawnee Mission! Please let us know if there is anything else we can do for you; we are more than happy to help!