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Hendrick Chevrolet Shawnee Mission

(905 reviews)
Visit Hendrick Chevrolet Shawnee Mission
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 3 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (866) 208-8413 (866) 208-8413
Used (877) 809-4919 (877) 809-4919
Service (877) 525-1235 (877) 525-1235

Reviews

(905 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Chevrolet Shawnee Mission from DealerRater.

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I would go to this dealership again

Mason in service was great to work with, thanks for treating me like I was an idiot like some dealerships have done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Frosty, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission

Gwendolyn Davis

Truck sales professional, Kenneth Ussery, is an excellent salesman. He provided details about the different options and how to operator those options. Kenneth helped us transfer from the 2022 Silverado with great ease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Victor Romarow Parrish, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

service done

they seem to always do good work for us when we go there for service,,our wait time is good also/

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mike Remick, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chevrolet Shawnee Mission! If you have any further questions, please don't hesitate to reach out!

Hendrick Chevrolet

Hendrick Chevrolet is the most professional and friendly auto dealerships I have ever gone to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Chad Alan Cammack, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

New 2024 2500HD

After waiting a couple of months for the 2024 Order Book to open, I was able to order a 2024 2500HD Diesel Silverado High Country 4X4 in late February from Larry Haynes. It was one of the 1st 2024 HDs ordered and both Larry and manager Jim Flanigan spent quite a bit of time going over the options to make sure the truck was equipped as I wanted. Both were extremely helpful and took the time to understand exactly what I wanted. Jim told me it would probably take 10-12 weeks until the truck was built, shipped, and arrive at the dealership. The truck was ordered and delivered here exactly at 12 weeks as Jim had predicted, but is being jointly titled with my son and registered in Ohio. Larry took care of all those details. Gary did the delivery and identified all the changes from my previous truck. The order process and delivery was straight forward and the guys made it pretty simple. This was my 3rd new vehicle purchase at this Hendrick location, the others being a 2019 Silverado High Country 4X4 and a 2016 Corvette Z06. I also purchased a new 2013 Tacoma from Hendrick Toyota. All purchases were easy and everyone I dealt with was knowledgeable and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jerry Hipp, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know!

We would recommend him to anyone looking for a car

We came to Hendrix to purchase a car and we worked with Dennis Cotton. Received excellent service. Very helpful and knowledgeable. Made the experience pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Robert Olson, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you.

Very Pleasant

I was extremely pleased that it was just over 24 hours from the vehicle being towed in and repair work completed! Todd Kelly kept me fully informed and arranged a ride home for me since no loaner vehicle was available and was very pleasant to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Rebecca G, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

A comfortable place to buy

Misty Shelley and the rest of the Hendrick team were amazing. They answered all my questions and made me feel very comfortable. This is the second car I have purchased with Misty and should I need another I'll will search her out to handle it as well. Thanks Misty and the Hendrick team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Mark P, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Highly Recommend

I had a great experience with repairs after a traumatic experience of being in a car accident with my 18 month old daughter. Hendricks was the recommended location from the other insurance company. Hendricks made it very simple and a smooth process! They communicated with the insurance company for me all I had to do was give the adjusters name and phone number. Hendricks took care of the rest. I loved the text/app updates with pricing changes and ETA for vehicle to be ready (which got done early). I got my 2015 Chevy Equinox back on Monday and she looks brand like she's new rolling off the line. Only suggestion, is if you provided pictures in the text/app update of the progress just because that would be interesting to see the process. Otherwise, highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Cari F, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Thanks Misty

Misty was very knowledgeable and worked with me to answer my questions and get me into a vehicle I liked with proper financing! Thank You!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kj Smith, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!