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Hendrick Chevrolet Shawnee Mission

(905 reviews)
Visit Hendrick Chevrolet Shawnee Mission
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 3 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (866) 208-8413 (866) 208-8413
Used (877) 809-4919 (877) 809-4919
Service (877) 525-1235 (877) 525-1235

Reviews

(905 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Chevrolet Shawnee Mission from DealerRater.

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Went looking for a new car for my fiancé and I.

Went looking for a new car for my fiancé and I. A car salesmen by the name Ben helped us. He was amazing. We told him that we weren’t ready to buy but just looking and he still treated us like a priority and answered any question we had. Looking forward to continuing our car buying experience with Ben in the near future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Lucas F, we are so happy to read such a great review about Hendrick Chevrolet Shawnee Mission! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission

Easy Peasy

Great experience helping me find the Traverse I was looking for, thank you to everyone there especially Marvin. I will be sure to recommend them to all my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mb, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Friendly and helpful

Hendrick Chevrolet is an excellent dealership. The employees here are friendly and helpful. Come here if you are in need of a vehicle or service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Ken U! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

Relaxed experience

Great buying experience. Streamlined process that made everything simple and transparent. Service area is nice and comfortable. I will definitely be back when I am in the market for my next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Tim B! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission

Wonderful experience

We have had multiple wonderful experiences dealing with the very talented staff at Hendrick Chevy. They are attentive and knowledgeable and we felt heard. We walked away with a fair deal and a great vehicle the 4 vehicles we have purchased there. We HIGHLY recommend!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Nicole G, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

Upfront with no surprises

Ben Renshaw was a true professional and very upfront with no surprises. He made the whole process easy. I will certainly be recommending everyone I know!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

James A, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Always have a go to guy!

Ben Renshaw has been my go to guy at Hendrick for awhile now. He and the entire staff are always a pleasure with which to work. Ben’s personal touch sets him apart from other salesmen I’ve dealt with at other dealers. It’s no wonder why Hendrick has so many successful dealerships. I’ll be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Matt M, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chevrolet Shawnee Mission! Please don't hesitate to reach out if there's anything additional we can do for you.

Family

Our family loves Hendrick Chevrolet! Ben was the best salesman we have ever dealt with! He was very easy going and made us feel apart of the Hendrick family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Katie B, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Wow, thank you

I had a great experience here and worked with a great salesman Kenneth. He was super easy to work with and made the whole experience amazing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Gracie U, we really appreciate your feedback! We look forward to your next visit! Take care!

Great assistance!

Ben Renshaw was a pleasure to work with. Very knowledgeable and professional in his process. I highly recommend anyone to letting him assist in your car buying needs!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tiger B, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission