Reviews
Thanks Bob Stewart for full explanation of ordering a new...
Thanks Bob Stewart for full explanation of ordering a new Chevy Tahoe. I hate surprises and he made sure I know everything up front.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tsteller, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Stan Georgakopoulos is the absolute best andmy wife and...
Stan Georgakopoulos is the absolute best and my wife and I highly recommend him! He went out of his way to locate the vehicle we were looking for and made the buying process actual ly enjoyable. Do yourself a favor and ask for Stan G. when you get to the dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mj, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Had a great experience buying my new Tahoe, they were...
Had a great experience buying my new Tahoe, they were able to locate one for me, go ask for Luis Saenz. Love the team, love my SUV.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Carlos Perez, we are so pleased you enjoyed your visit to Hendrick Chevrolet Shawnee Mission! We look forward to your next visit! Take care!
Always the best
As always Kenneth Ussery was helpful and helped me find the perfect SUV. This is my 3rd car from Kenneth. If your in the market call Hendrick Chevrolet and ask for Kenneth
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing Grace, we are so pleased you enjoyed your visit to Hendrick Chevrolet Shawnee Mission! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission
Knows how to treat a buyer
I called Hendrick Chevrolet and was transferred to Kenneth Ussery. He answered all my questions and helped me find the right Silverado. And his follow-up after the sell has been amazing too!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
L.g. Smith, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!
Sales person
Clarissa sold me a new/used Tahoe and the experience was easy going. She was great to talk to and feels like you're not buying a car. I highly recommend her.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Jacky, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I called Hendrick Chevrolet and was transferred to...
I called Hendrick Chevrolet and was transferred to Kenneth Ussery. He answered all my questions and helped me find the right Silverado. And his follow-up after the sell has been amazing too!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gracie.lynn, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chevrolet Shawnee Mission! Please don't hesitate to reach out if there's anything additional we can do for you.
Hendrick is a great dealership to work with, especially...
Hendrick is a great dealership to work with, especially their Chevy dealership in Merriam. I highly recommend working with Ben and the sales staff there. Very friendly and clean dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Jacob, thank you; we appreciate your feedback! Thank you, and have a fantastic day!
Clarissa was cool to work with! Created a calm and fun...
Clarissa was cool to work with! Created a calm and fun atmosphere to buy a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Frank, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
They are dishonest about their prices. Stan was our...
They are dishonest about their prices. Stan was our salesman. They listed the vehicle for $37,5 and tried to tell me I had no choice to pay for the add ons. I wasn’t interested in the add ons. I offered them their list price to which they refused and ended up raising the list price. The sales manager Sarahbeth also reached out to me declining my offer for the list price and refused to explain to me what the add ons were. I explained that I offered them their list price for the vehicle. I then received an email from Stan that I assume wasn’t intended for me saying that I offered $35, for the vehicle which isn’t true. I have it all in writing. He then proceeded to say that his Sales manager told me like it is. She actually failed to answer any questions. At the end of the day, they were completely dishonest with their price. Beware with this dealership. Add ons are not a requirement with purchase and if that’s the case it should have been listed as so!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. If you are willing to give us another chance, please reach out to us at (913) 261-1285.