Reviews
EXCELLENT Customer Service
Was well taken care of during purchase and throughout services
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Carolann Chalmers, thank you for taking the time to leave a review for us at Hendrick Chevrolet Shawnee Mission. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!
Was not impressed with the dealership at all. David the...
Was not impressed with the dealership at all. David the sales guy was alright but finance and management were terrible. Got told one thing over the phone only for it to be walked back later by someone else multiple times. Cory in finance couldn't even read a paystub correctly and hit my credit so many times the next dealership I went to reached out to make sure I knew. They lost a sale and I still got my car just from someone else. Also they don't take outside financing so steer clear if you have a credit union check.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi Rodrigo Morna Freitas, We appreciate you taking the time to tell us about your recent visit. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. Would you mind giving us a call so that we may discuss it with you further? Please contact Nick Tremonti (913)261-1285 at your convenience. Thank you!
Great Purchase
Kenneth is not the typical car salesman. He help me in selecting the right truck for my family that fit my needs and budget. He listened and not pushy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Larry, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission
Best Car buying experience
Kenneth Ussery and the entire Hendrick Team did an outstanding job in helping me select the right truck at the right price and payments. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Josh, we are so happy to read such a great review about Hendrick Chevrolet Shawnee Mission! Please don't hesitate to reach out if there's anything additional we can do for you.
Thank you Matthew!
Matthew Darrington did a great job helping me at Hendrick even when I became impatient with part Supplies. I’ve always had great service at Hendrick and appreciate Matthews help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dan, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission
mike_t_harp@yahoo.com
Excellent service and timely response -- Sales and readying the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael Harp, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission
Stan is a fast talking salesman not good corey and chris...
Stan is a fast talking salesman not good corey and chris are no help either
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Lj, we appreciate your honest feedback, as we are always looking for ways to improve. Please reach out to Nick at (913) 261-1285 when you can so we can address this situation directly. Thank you and have a great day.
No thanks circumstances will not change .-0 review
Great Customer service from David Reed, great buying...
Great Customer service from David Reed, great buying experience, see him for a vehicle! Do yourself a favor!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Frankkeyes, we are so happy to read such a great review about Hendrick Chevrolet Shawnee Mission! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission
Who's better than David Reed and you?!
Muy buen servicio
Una de las mejores experiencias en la compra de mi nueva Traverse. Luis fue muy amable y supo entender todas mis necesidades, gracias a todo el equipo!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Carlos Perez, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.
First Class Dealership.
First Class Dealership. Luis is very knowledgeable and professional. All of the staff works very hard to create a special car buying experience and follow up with you after the sale is done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nohemi Saenz, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission