Reviews
Write a reviewAlways on the ball
Routine service was performed promptly. Dusty goes above the norm to give attention to details. Use of a loaner car makes the scheduling more convinient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2019 MDX Lease
Jimmy Carpenter provides incredible service and leasing my new 2019 MDX was an efficient and streamlined process. I felt like Jimmy was most concerned that I would be happy with my new vehicle than meeting quotas or any other dealership metrics. I will be back to have Jimmy assist me when it is time for my next MDX. Jeff Johnson was professional and made the lease execution process very easy and he was a pleasure to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My dealership
No one likes to go car shopping and it’s nice when you find one you want to return to when you want to buy again. We will be coming back to Jay Wolfe Acura. Thank you Troy Ward.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Oil change, tire balance and rotation, and B service
Service was performed efficiently and within expected time. An update of the service was provided, and I was notified when service was completed unlike some other car dealers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
EXCELLENT!
Professional and extremely knowledgeable sales person, sales manager and finance manager! In and out in no time with zero haggling or nonsense. I highly recommend this Acura dealership "Jay Wolfe Acura" over any other in Kansas City and surrounding areas! You won't be disappointed! 5 STAR Brian Tucci isn't listed below but deserves credit like the rest I checked.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Above and beyond service
Norm and the team at Jay Wolfe Acura went above and beyond to help me get into the exact car I was dreaming about. I am so happy with my RDX and am glad to have people like Norm to make the car buying process so easy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very personable and professional.
The car buying experience at the dealership was enjoyable. Both Hank Martens and James Carpenter worked very hard to find the right car at the right price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service - Thank you
Dusty Hancock is so personable and takes care of us as if we were family! Am confident we (and our car) will be handled accordingly in a timely way and excellent manner. Grateful, Jean
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful service
It is always so easy to take my car into the service department at Jay Wolfe. Everyone is always so kind and helpful, and knowledge about your car needs. I usually work with Dusty and cannot recommend him enough.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service
I had a faulty battery and they replaced it quickly. I enjoyed a nice snack in the lounge while waiting. As always a very pleasant environment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair