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Jay Wolfe Acura (Jay Wolfe Automotive Group)

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,402 reviews)
Visit Jay Wolfe Acura (Jay Wolfe Automotive Group)
Sales hours:
Service hours:
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Sales Service
Monday 7:00am–8:00pm 7:00am–6:00pm
Tuesday 7:00am–8:00pm 7:00am–6:00pm
Wednesday 7:00am–8:00pm 7:00am–6:00pm
Thursday 7:00am–8:00pm 7:00am–6:00pm
Friday 7:00am–6:00pm 7:00am–6:00pm
Saturday 7:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 10 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2015 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (816) 278-1582 (816) 278-1582
Used (816) 278-1537 (816) 278-1537
Service (816) 256-5614 (816) 256-5614

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jay Wolfe Acura (Jay Wolfe Automotive Group) from DealerRater.

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replacement tires

Dillon took care of the exchange of my tires with a smile...I now am perfectly happy with my tires and would recommend Acura service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

It was an overall good experience except for the wait time

Right from when me and my wife and son entered the dealership on a friday evening, 1hr before closing time looking for a test drive, it was a pleasant experience for us here. Jon was our Sales person and he was very hospitable and professional. He showed us around the dealership first before getting us the vehicles that we were looking to test drive. He even stayed outside of working hours to help us out. The next day was a bit of a hiccup in the overall experience, as there was a lot of wait time before the eventual sales of the car. But, overall, it was a great experience working with JayWolfe Acura.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mostly good

I love Jay Wolfe's whole operation. Yesterday, the Service Center did quite a bit of work on my 2012 TSX wagon. There was a snafu regarding the shuttle, but it worked out ok. They found a leak I was unaware of and will get fixed next week. I also dealt with the sales team yesterday, having agreed to listen to an offer for my car. That offer led to a discussion about purchasing a newer vehicle. That part of the visit wasn't as pleasant as I was in a bit of a hurry to get to an appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service

Dusty is a god among men. His splendor upon the service center floor is unrivaled even by the most supreme of service techs. He is truly blessed with the touch of the gods.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Jay Wolfe Acura Is The Best

I recommend Jay Wolfe Acura to all who seek a fine automobile from the best Acura dealer in Kansas City. Our relationship with Jay Wolfe Acura began in 2007 and we have no complaints!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Post 100K service

Nice waiting room. I had no problems and the recommended service was provided. I was not charged for the routine post 100K overhaul check up needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great salesman Norm Dean

Norm is a great salesman and gentleman. He thoroughly explains the car. He helps the customer through the buying process. We will certainly send people to him. This is our third Acura and the car and particularly the service department keeps us coming back. And I know Norm and the service people will be there for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jordan was Awesome!

Had a great experience! Jordan was very friendly and helpful explaining what would be included and what would be extra with my B1 service and provided some recommendations. He had a great sense of humor and made the service experience very enjoyable. The waiting area is phenomenal! Great friendly staff and such great choices of food and beverages. Really wish I had waited to have breakfast while I was waiting! Instead I settled for a cup of hot chocolate. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Quality Service

Under the hood had an unusual noise. They gave me a loaner MDX while my CPO MDX was being repaired. Happy with their service department!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

"First Class All The Way!"

The overall buying experience was outstanding from start to finish. Drew and the other staff were great to work with and met my buying needs. I would and will highly recommend Jay Wolfe to others in the market for an automobile!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.