Reviews
Write a reviewGreat service
I received excellent service as usual when in for an oil change/ tire rotation. I had lunch while I waited and was on my way in a little over an hour.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Routine Maintenance, Friendly Service
I bought my car from Jay Wolfe Acura in 2014 and have never taken it anywhere else for service. Dusty is very friendly and always explains the work that will be done. I appreciate that he is quick so I don’t have to spend all day at the shop.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly and fast
I was scheduled for a B-1 service. They told me ahead of time how long it would be and that’s how long it was. Very friendly staff!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
new tires
Jordon was very helpful in putting new tires on my car ( 2015 ILX) always friendly and helpful .They forgot to wash my car so I called Jordon and he said to bring it back and he would see that it got washed, I did and it got washed. Thank You Jordon.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Norm Dean - Sales
I was in a rush to buy a new car within a budget and Norm was the best.. he was professional, helpful and not your typical, “slick car salesman” stereotype.. it was more like a friend helping you out! I had a great experience with Norm and Jay Wolfe. I highly recommend them!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service
Dusty Hancock is an awesome service advisor and is a tremendous asset to your dealership. He is very knowledgeable and is customer focused. I was very satisfied with my visit.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great
Service was efficient and friendly. Not sure why I need to use 25 words. I am satisfied. Jordon was pleasant as well as Brian and the staff in the lounge.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We felt like Family!!!!
Norm was our Sales Person, My husband and I were greeting at the door with a smile by Norm. We were welcomed in like family. He took great care of us by going over and beyond. What a great guy and the dealership was very nice and clean. We were in town to attend a concert and only had limited time. They took care of us in and out in a timely manner. We finalize the purchase when we returned home several days later. We did not have to make the over 2hrs drive back to pick it up. It was delivered to us !!!! We were pampered and we felt like royalty. Floyd and Jacqueline, Joplin Mo.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Acura MDX Review
I brought my 2016 Acura MDX for an A1 service. Everything about the visit when smooth. I especially appreciated the lounge and amenities offered there. Keep up the good work for these short services. Thanks, Ali
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
True customer care
Never thought I'd run into a dealership that cared so much about what matters to me. The staff was made me feel better about my life and delivered such a great experience that I'll always remember. Thanks for being there and God bless you all! ??
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair