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Jay Wolfe Acura (Jay Wolfe Automotive Group)

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,402 reviews)
Visit Jay Wolfe Acura (Jay Wolfe Automotive Group)
Sales hours:
Service hours:
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Sales Service
Monday 7:00am–8:00pm 7:00am–6:00pm
Tuesday 7:00am–8:00pm 7:00am–6:00pm
Wednesday 7:00am–8:00pm 7:00am–6:00pm
Thursday 7:00am–8:00pm 7:00am–6:00pm
Friday 7:00am–6:00pm 7:00am–6:00pm
Saturday 7:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 10 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2015 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (816) 278-1582 (816) 278-1582
Used (816) 278-1537 (816) 278-1537
Service (816) 256-5614 (816) 256-5614

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jay Wolfe Acura (Jay Wolfe Automotive Group) from DealerRater.

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Great service

I received excellent service as usual when in for an oil change/ tire rotation. I had lunch while I waited and was on my way in a little over an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Routine Maintenance, Friendly Service

I bought my car from Jay Wolfe Acura in 2014 and have never taken it anywhere else for service. Dusty is very friendly and always explains the work that will be done. I appreciate that he is quick so I don’t have to spend all day at the shop.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Friendly and fast

I was scheduled for a B-1 service. They told me ahead of time how long it would be and that’s how long it was. Very friendly staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

new tires

Jordon was very helpful in putting new tires on my car ( 2015 ILX) always friendly and helpful .They forgot to wash my car so I called Jordon and he said to bring it back and he would see that it got washed, I did and it got washed. Thank You Jordon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Norm Dean - Sales

I was in a rush to buy a new car within a budget and Norm was the best.. he was professional, helpful and not your typical, “slick car salesman” stereotype.. it was more like a friend helping you out! I had a great experience with Norm and Jay Wolfe. I highly recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Service

Dusty Hancock is an awesome service advisor and is a tremendous asset to your dealership. He is very knowledgeable and is customer focused. I was very satisfied with my visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great

Service was efficient and friendly. Not sure why I need to use 25 words. I am satisfied. Jordon was pleasant as well as Brian and the staff in the lounge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

We felt like Family!!!!

Norm was our Sales Person, My husband and I were greeting at the door with a smile by Norm. We were welcomed in like family. He took great care of us by going over and beyond. What a great guy and the dealership was very nice and clean. We were in town to attend a concert and only had limited time. They took care of us in and out in a timely manner. We finalize the purchase when we returned home several days later. We did not have to make the over 2hrs drive back to pick it up. It was delivered to us !!!! We were pampered and we felt like royalty. Floyd and Jacqueline, Joplin Mo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Acura MDX Review

I brought my 2016 Acura MDX for an A1 service. Everything about the visit when smooth. I especially appreciated the lounge and amenities offered there. Keep up the good work for these short services. Thanks, Ali

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

True customer care

Never thought I'd run into a dealership that cared so much about what matters to me. The staff was made me feel better about my life and delivered such a great experience that I'll always remember. Thanks for being there and God bless you all! ??

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.