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Jay Wolfe Acura (Jay Wolfe Automotive Group)

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,402 reviews)
Visit Jay Wolfe Acura (Jay Wolfe Automotive Group)
Sales hours:
Service hours:
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Sales Service
Monday 7:00am–8:00pm 7:00am–6:00pm
Tuesday 7:00am–8:00pm 7:00am–6:00pm
Wednesday 7:00am–8:00pm 7:00am–6:00pm
Thursday 7:00am–8:00pm 7:00am–6:00pm
Friday 7:00am–6:00pm 7:00am–6:00pm
Saturday 7:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 10 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2015 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (816) 278-1582 (816) 278-1582
Used (816) 278-1537 (816) 278-1537
Service (816) 256-5614 (816) 256-5614

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jay Wolfe Acura (Jay Wolfe Automotive Group) from DealerRater.

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Jimmy delivers again!

Jimmy Carpenter makes the car buying experience easy and quick. This is the third vehicle we have leased from this dealership and they do an outstanding job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Overall Experience

There is no substitute for professional service. Dusty handled my Service appointment, and everything was perfect. While we all know there are other options, there is no comparison to the high quality professional service we have always received here are Jay Wolfe.We are now on our 3rd or 4th Acura, and have had them all serviced here. Thanks for taking care of us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Overall great experience

Let me start by saying I typically HATE the entire car buying process, particularly with two children in tow. However, Norm made the experience as easy and enjoyable as possible. He was patient, friendly, and didn't make me feel like we were playing games. Once we finalized the deal, it was time to sign the paperwork. This is when we met Danny who was also extremely friendly and patient. In fact, as he was going over the paperwork with us, he was helping our daughter sound out words. We will definitely be back to Jay Wolfe Acura!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Door won't open

A new battery was placed and I was unable to open my doors. I called dusty from home and took my car in. it was late in the day and Dusty took care of every thing. The BEST customer service, and the best guy to work with. dusty and Jay Wolfe are where I'll but my next car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Scheduled Maintenance became more than just routine

I had a scheduled maintenance code of A, 1, 2, 5 for my Acura. I used the online scheduling system (which is great) and I was able to get in very quickly. In addition, I was fortunate to have selected a loaner car. Because there ended up being more maintenance needed than I was expecting. My service specialist Dillon Rath looked through their system for me and got me every discount that I qualified for, or at least the best one for me, that gave the most savings. I really appreciate it. I could have gone anywhere for these larger service items. But, price matching and being a regular customer of theirs really helped me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Courteous and professional

Had a good experience overall. Didn't feel high pressured and everyone was courteous and professional. Did have a bit of a wait to talk to the finance folks, but other than that it was a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Customer Service

Staff is always very welcoming and accommodating. They do a great job explaining the services that are required and the results of the multi-point inspection. Dillon is always wonderful to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Service maintenance

Very professional help from Jack Wagner at Jay Wolfe Acura ...quick, easy service appointment, with convenient shuttle service...I would recommend dealership for service..thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great buying experience

We were looking for a new car and Drew made sure we explored all our options and helped us narrow down the car we wanted. He was very professional and knowledgeable. We couldn’t have had a better experience and the icing on the cake was Lee Hubbard personally made sure we were well taken care of. Top knotch team at Jay Wolfe and after buying 5 cars from them we will be back when we are ready for our next.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

oil change

Dusty is a great service advisor. It is a pleasure to work with him. My oil change was performed in a timely manner. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.