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Jay Wolfe Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (238 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday Closed 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 4 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (238 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jay Wolfe Honda from DealerRater.

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Positive Review

I bought my 2016 Accord earlier this year. Tony from Tony Alsaleh. He is the finest salesperson I have ever had to work with. I have only had to have the oil in my vehicle changed. Honda make a great car and there is little need for repair. The service department got me an appointment immediately and later quickly changed the oil in the vehicle. All great marks for this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jay Wolfe is the only service center I prefer.

The staff at Jay Wolfe are top notch. I will drive miles out of my way to take my vehicle to Jay Wolfe. Love enjoying the cafe novelties while waiting for my car to be serviced. My kids love the kid center too. For a mom of three energetic kids the kid play area gives me a piece of mind that my kids can play safely in an enclosed room without bothering other customers. Staff is sweet and very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Melissa is terrific. Waiting area is incredible.

Melissa is a terrific service rep. Facility is great, comprehensive repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Good Experience Once Again

Bought my Honda Fit from Jay Wolfe in 2008, and have come to trust and depend on the service department. The waiting area is an on-going message to customers that Jay Wolfe Honda appreciates us and I appreciate them back. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Top notch salesmanship!

John Moos is one of the best in the business! Professional, patient, and very helpful in the quest for a car for our daughter. Not only would I recommend Jay Wolf to those in search of a Honda, I would specifically (and definitely!) recommend Mr. Moos to those in the market for a previously owned vehicle. thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Recall service...enjoyable experience.

Enjoyable experience. Driver and passenger balloons replaced. Good food in the waiting area. Very clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Customer Service

Excellent service. Friendly, professional, knowledgeable service advisor. But part possibly needed was very expensive - over $700.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service

Melissa Davis, my service advisor, always goes above and beyond to take care of my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Good experience

I have bought two vehicles from them each purchase was pain free.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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First oil change for new 2016 Honda Civic.

Very professional and polite staff. Waiting area is the best that I have seen. I would recommend to friends and family to buy their vehicles or have their vehicles serviced at J Wolf Honda....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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