Reviews
Write a reviewPositive Review
I bought my 2016 Accord earlier this year. Tony from Tony Alsaleh. He is the finest salesperson I have ever had to work with. I have only had to have the oil in my vehicle changed. Honda make a great car and there is little need for repair. The service department got me an appointment immediately and later quickly changed the oil in the vehicle. All great marks for this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jay Wolfe is the only service center I prefer.
The staff at Jay Wolfe are top notch. I will drive miles out of my way to take my vehicle to Jay Wolfe. Love enjoying the cafe novelties while waiting for my car to be serviced. My kids love the kid center too. For a mom of three energetic kids the kid play area gives me a piece of mind that my kids can play safely in an enclosed room without bothering other customers. Staff is sweet and very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Melissa is terrific. Waiting area is incredible.
Melissa is a terrific service rep. Facility is great, comprehensive repairs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good Experience Once Again
Bought my Honda Fit from Jay Wolfe in 2008, and have come to trust and depend on the service department. The waiting area is an on-going message to customers that Jay Wolfe Honda appreciates us and I appreciate them back. Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Top notch salesmanship!
John Moos is one of the best in the business! Professional, patient, and very helpful in the quest for a car for our daughter. Not only would I recommend Jay Wolf to those in search of a Honda, I would specifically (and definitely!) recommend Mr. Moos to those in the market for a previously owned vehicle. thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Recall service...enjoyable experience.
Enjoyable experience. Driver and passenger balloons replaced. Good food in the waiting area. Very clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Customer Service
Excellent service. Friendly, professional, knowledgeable service advisor. But part possibly needed was very expensive - over $700.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
Melissa Davis, my service advisor, always goes above and beyond to take care of my car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good experience
I have bought two vehicles from them each purchase was pain free.
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
First oil change for new 2016 Honda Civic.
Very professional and polite staff. Waiting area is the best that I have seen. I would recommend to friends and family to buy their vehicles or have their vehicles serviced at J Wolf Honda....
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase