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Bob Sight Ford

(1,427 reviews)
Visit Bob Sight Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 7:00am–3:00pm
Sunday Closed Closed
New (816) 744-8937 (816) 744-8937
Used (816) 774-4078 (816) 774-4078
Service (816) 744-8568 (816) 744-8568

Reviews

(1,427 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Sight Ford from DealerRater.

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Good oil filter chg

The appt only took hr for the works. In at 11 out at 12:10. Cant think of any thing else to say.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for this amazing review, Deborah! I really appreciate your business. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Awesome Dealership and Salespeople!!

Ronnie, Jeff, Chris and everyone I interacted with was extremely helpful! I would recommend Bob Sight Ford to anyone looking for a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Regards, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Recall work done in my garage

Having it done at home. I am Caregiver for my wife and can't get out much! This service was above and beyond.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Excellent Service

Wes, the tech person who worked on our Truck did a really good job of tracking down as to what was happening with our display screen. We got it fixed and so far no problems.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Thank you and take care! Best, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great service

Wes was very helpful. I was able to get a quick appointment and even used the program where they picked my car up from work and dropped it off.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great sales staff

Ronnie was great In helping and accommodating every step of the process and making sure we were able to get the deal done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Regards, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Give them a chance! You’ll be happy you did!

Straight forward and honest transaction. No games. All the employees I dealt with there were very professional and welcoming (female receptionist, Jeff Sight (assisted me immediately until a salesman was available), my salesman David Whittaker and the business manager Chris Zieber. The process was quick and painless! Jeff, David and Chris all listened to my wants/ needs and didn’t push additional items. I have had horrible drawn out experiences at dealers in the past, this was truly miles above! If you’re in the market for a car, give the folks at Bob Sight a chance!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We cannot thank you enough for your wonderful review of Bob Sight Ford and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Excellent Service

Very friendly, not overly pushy for extra sales options. Did there best to answer all my questions and meet my needs. This was one of my better car purchasing experiences.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great Buying Experience

Everyone we talked to was very helpful and willing to answer any questions we had. The best thing was once decided to purchase the truck, we were in and out of the dealership in less than 30 minutes!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Robert, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great service, professional staff

I always receive great service when I bring my vehicle in. The staff are always professional. The waiting area is comfortable and clean as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550