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Bob Sight Ford

(1,427 reviews)
Visit Bob Sight Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 7:00am–3:00pm
Sunday Closed Closed
New (816) 744-8937 (816) 744-8937
Used (816) 774-4078 (816) 774-4078
Service (816) 744-8568 (816) 744-8568

Reviews

(1,427 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Sight Ford from DealerRater.

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service work

I had great service with work being done at my home and friendly service person on my Ford F150 truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Matthew, thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Bob Sight Ford. If there is anything more that I can do, please come back and see us again. Take care! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Service great

Everything worked out great, great customer service, great communication. All done in a timely manner. Answered all my questions before during and after work completed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Bradley, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Awesome experience

Our sales agent, George, was outstanding. He was professional, knowledgeable, and went above and beyond in purchasing this vehicle. He was amazing and made this experience very easy for my wife and I.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Best, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Efficient, Pleasant and Easy to Deal with

Ronnie was pleasant to work with and made the process easy! (As Zach predicted!) Enjoyed trading pickups and appreciate their commitment to a positive experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great Service

Very friendly service. Clean waiting room and restroom. Free coffee is always a plus. The cashier was very helpful and friendly. They send you a text to let you know where they’re at and encourage you to text back with questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

To say thank you is not enough, Vicki! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Bob Sight Ford again! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Very helpful

The people here are so friendly and helpful. David Miller went above and beyond to help me. I will be returning.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Best, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great Service. Worth the Drive

Every since I purchased my previous vehicle at Bob Sight, nobody has compared to the buying process and nor have they compared when it comes to servicing my vehicle. I live down the street from Thoroughbred Ford off of I-29 and Barry Rd. and went there once because it was close, but waited so long for service. I come to your shop and i'm in and out in no time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Eric, we are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Bob Sight Ford, we value our customers and we look forward to seeing you on your next visit. Regards, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great service, kind associates

My sales associate David Whittaker did everything he could to make sure I was happy about the purchase. He was upfront about the process and issues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Randell, we sincerely appreciate your feedback. Each employee is a valued member of the Bob Sight Ford team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

No hassle oil change

Service valet driver was professional, clean and friendly. My service advisor was helpful and informative. All of my questions were answered and my car was returned timely and in great shape.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kathryn, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Best Dealer

Good people, fair price, best Ford Dealership. Dave was the best salesman. Wess is the best Service writer. Bob Sight Ford foever

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550