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Bob Sight Ford

(1,427 reviews)
Visit Bob Sight Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 7:00am–3:00pm
Sunday Closed Closed
New (816) 744-8937 (816) 744-8937
Used (816) 774-4078 (816) 774-4078
Service (816) 744-8568 (816) 744-8568

Reviews

(1,427 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Sight Ford from DealerRater.

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My favorite dealership

Bob Sight Ford is the ONLY place I take my car for service. Aside from excellent customer service, the waiting area is clean and the work is completed promptly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future! Best, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great experience

We had a Great experience at Bob Sight Ford, Both Ronnie & Emory were very friendly, helpful, honest, and not at all pushy. Everyone from the salesman to finance were very transparent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Regards, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great service

Tommie really seemed like he cared about me and the service I was asking for. Great people skills and knowledge of car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Gary, thank you for taking the time to share your feedback. Each employee is a valued member of the Bob Sight Ford team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Listened to my needs regarding car and price/payments.

Listened to my needs regarding car and price/payments. Didn't try to sell me on a loan/payments I wouldn't be happy with. Sale was quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let me know if I can help you with anything else. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

2023 Mustang

Listened to my needs regarding car and price/payments. Didn't try to sell me on a loan/payments I wouldn't be happy with. Sale was quick and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Gina, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Fast service

Easy to schedule, fast completion of tire change. Staff were very courteous and answered all of my questions. Convenient location to my house.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Amazing Service

The people that helped me out during my trade in were all amazing. Ronnie, Chris, and Tommie. Love this place and how welcoming it feels.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for this amazing service review! We really appreciate your business. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

good service

easy to set up an appointment and took less than an hour to do the works service package on my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Larry, we appreciate your kind words about our service team. Thank you for choosing Bob Sight Ford for your vehicle needs. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Amazing service

The customer service was amazing, Ronnie Vargas kept me up to date on everything , & the guy who did the financial part was amazing!!! All around good experience!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us, Constance! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. All the best, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great Service

Quick Service, Friendly and Satisfied With Repair! Glad I bought my SUV there, and will continue to. Service has always been Great As Well. Employee’s A there are always Friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We truly appreciate you taking the time to write about your experience at our service department, David. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550