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Bob Sight Ford

(1,427 reviews)
Visit Bob Sight Ford
Sales hours: 9:00am to 4:00pm
Service hours: 7:00am to 3:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 7:00am–3:00pm
Sunday Closed Closed
New (816) 744-8937 (816) 744-8937
Used (816) 774-4078 (816) 774-4078
Service (816) 744-8568 (816) 744-8568

Reviews

(1,427 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Sight Ford from DealerRater.

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amazing pickup and delivery service!

The employee who performed my pickup and delivery service was fantastic. Very informative and straight to the point. I was able to have multiple things looked over while my vehicle was there and I was able to continue my day working from home while my car was being serviced. Thank you again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Mike Russell

Everything went as planned. All work was completed on time as promised. Did an excellent job as always, All good!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great service department

Friendly in and out fast and kept the truck interior clean. No greasy fingerprints on the truck. Very friendly personal. Answered all my questions and fixed everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your kind words, Gordon. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again anytime! We look forward to your next visit. Take care. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Good Job!

easy in, easy out, always quick to get the service needed. I'll always return for all my Lincoln Car services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Overall good experience from start to finish

No hassle. Quicker than expected. Did the oil change and also did the recall, which I did not expect, but hoped that it would. I thought that the recall parts were not yet available.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Bob Sight Ford. If you have any further needs, do not hesitate to stop by for a visit. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Bob Sight Ford - great service department

Working with David Miller is alway a pleasure. He make the service experience quick and efficient. Thank him for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Michael, thank you for your kind words. We feel our service department is what makes Bob Sight Ford special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great service department

The service department is transparent, what they say, and the price they quote doesn’t suddenly change. I booked my appointment for tires, I was given the price and that’s exactly what I paid. My service adviser was very knowledgeable and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your outstanding rating of our service department, Karen. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great service

Friendly staff. Work performed quickly. Trustworthy. Appointments can take a week or more to get because it is a high quality establishment for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your review, Robert! Happy customers are our goal and our mission at Bob Sight Ford, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great Service

I love the customer service from Bob Sight Ford, between David Whitaker and Chris (the finance person) have been amazing and so helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great service as always

Prompt service. Even though I added a task to my scheduled service, it didn’t take longer for my vehicle to be done.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Theresa, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Bob Sight Ford for your vehicle needs. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550