Reviews
Honest and Transparent
Honest and transparent throughout the whole process. I hade my list of items to check off and the team was able to help me do that without feeling pressured.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and honest service we know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let us know. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Convenient location.
Pleasant customer service & project completed satisfactorily. Ability to make appointments is very nice. Waiting area very comfortable & clean.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Waste of Time!
Add this dealer in with all the other sketchy dealerships out there! I sent them detailed pictures of my trade-in vehicle AND verbally told them that there is a hairline crack in the bumper along with taking an up-close picture of the blemish. I was very clear about this upfront and was the first to point it out in the picture I sent as I wanted to get the numbers dialed in and not have things change when I got to the dealer. We settle on the numbers and they tell me to come in and finalize. So I come in and test drive the vehicle I was purchasing and I meet back up with my sales rep and sure enough he tells me they are knocking my trade in value down $1,000. All this after we spent 2-3 days going through numbers, running credit, comparing interest rates not to mention the hour and a half I spent driving there and back. What a waste of time! I would highly recommend going elsewhere to buy a car, you will get nickel and dimed at this dealer.
- Customer service —
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact me at your convenience. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Great service
The service was as usual customer friendly and efficient. I have purchased multiple vehicles for this dealership and will continue to do so.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Amazing
Amazing sales staff, not over bearing like the "usual salesman" and extremely fast! Test drove 3 cars and purchased one all in a hour and 40 minutes! That is unheard of!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
A great experience
Helpful, respectful, efficient. From start to finish it was a great experience. Thank you for the excellent service. I’ll be back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience, Jane! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
great service
Brought car in for recall. The service rep was very courteous and the work was completed in a very timely manner. Great servie
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with courteous service. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Great customer service
Very professional, fast, clean Affordable nice wouldn't go anywhere else also make me feel like family everytime. Thank you. Bob Sight Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Bob Sight Ford, we value our customers and we look forward to seeing you down the road. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Customer Service Oriented
Ease of scheduling, personable service advisors, on time performance and convenient location. Service has been excellent top to bottom …from purchase to maintenance. Highly recommend
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Great service
They always get my vehicle in and out in good time ! They always keep their appointments and keep in touch by text! I would definitely recommend them to my friends and family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the great service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550