Reviews
Great service
Very nice people. David was really good. He met our needs and got the deal done. Would definitely go back to him. We also liked that your website was update.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Reviews like yours are truly a breath of fresh air, Michael! Our team is truly an asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
From the moment I started looking for a car, they have
From the moment I started looking for a car, they have taken care of me.... they have been patient & most importantly, honest. When something little has gone wrong, they treat it like a big deal because they know it is important to me. Even when I had a little chip in my windshield. They did not have to help, but they did. Every person I have been in contact with has treated me with respect and friendliness. Especially Zach Sight and Ronnie Vargas. Even in the service department! During this visit, Ward took care of me and assured me they knew exactly what was wrong and that my warranty would cover it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Grateful for Bob Sight
From the moment I started looking for a car, they have taken care of me.... they have been patient & most importantly, honest. When something little has gone wrong, they treat it like a big deal because they know it is important to me. Even when I had a little chip in my windshield. They did not have to help, but they did. Every person I have been in contact with has treated me with respect and friendliness. Especially Zach Sight and Ronnie Vargas. Even in the service department! During this visit, Ward took care of me and assured me they knew exactly what was wrong and that my warranty would cover it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Zach and Ronnie assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Helpful staff
Helpful and honest sales staff. Very informative. They take the time and work hard to fit the personal needs of the individual customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write about your experience with us! At Bob Sight Ford, we work very hard to provide each of our customers with a personalized, helpful, informative and hassle-free experience. I am happy that our team was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Great service
Timely and efficient. Friendly service as well as a clean facility.very informative on the condition of other wear and tear I wouldn’t regularly inspect myself.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write this review. We are pleased to hear that our staff was able to provide an efficient and overall positive experience. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Good Service for older model
Professional, courteous help with through explanation of problem, included need for parts to be ordered and service to be scheduled once they arrived.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robin, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at Bob Sight Ford provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Great Service
Courteous, kind, fast, easy, staff got me in and kept my updated the whole time. No fuss at all. Waiting area was clean and plenty of seating.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Excellent Seevice Dept
On time, friendly people. I was only having service done. One odd thing, I went to chat feature online to schedule service, after asking a multitude of questions the chat guy said he couldn't make appointments and would have Service call me and they never did. So I called them to get in. I've previously used online chat where they made me an apptand dealership didn't have it down but DID make it work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Myra, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Clean facilities, courteous staff, quick service
This was the first service I received at Bob Sight's. The environment was clean, the staff were courteous and the service was quick.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
To say thank you is not enough, Kea! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Bob Sight Ford again! Sincerely, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Exceptional Customer Service!
I want to give a huge shoutout to George, Nick & Eric! We had the best experience purchasing our vehicle. We did most of the work over the phone beforehand so once we arrived everything was all lined up and ready to go! The process was smooth, quick & easy! You all have definitely earned loyal, repeat customers! Keep up the great work and it was a pleasure meeting you all!! The Meyer’s from Iowa!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Kiri! George, Nick, and Eric are pleased to learn that you enjoyed your car buying experience with us. Congratulations on your new vehicle and we look forward to servicing your vehicle soon. Sincerely, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550