Reviews
2019 Ford Edge
Honest good people that will take great care of you while purchasing a vehicle. I've done 12 transactions with Sight Ford and never an issue.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Bait and Switch!
Bait and switch! Five cars we reviewed that morning on the website that all indicated on site. Got there and the totaling underwhelming sales person and no clue what was on site. He told me the 2 of the cars were at other dealerships, 2 must have been sold. He then after an extended time found on on the back lot. What a joke! Zero understanding of Customer Service. Drove immediately to Nissan and had a great experience. Pick up our new car Monday. Don’t go there! Worst car buying experience ever. They just don’t care!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Doug, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Bob Sight Ford does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Would give a zero.
Would give a zero. Went to dealership based on 5 cars we were very interested and ready to purchase. When we got there a very uninterested sales person asked us what we’re looking for and I said we saw five cars on the website that said on site, not in-transit, pending sale or at another dealership. He looked on his own website, he did even know what was on his lot. He then showed me a k and an m in front of two of those cars that meant they were in Kansas and the other somewhere in Missouri. 2 other cars he said must have sold but wasn’t sure. Then after a good ten minutes comes out and says he has one car of the 5 on their website which I looked at that morning before we drove the 30 minutes to that site. This is a total bait and switch. Unethical and just totaling unprofessional. Never buy from them. We left and drove to Nissan and bought a beautiful Pathfinder. Great service at Nissan. Bob Sight is a joke!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Dcmmam, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Bob Sight Ford does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
New vehicle
Professional, quick, no hassle experience. Easy to deal with and very nice facility. Would definitely recommend to friends and family
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Richard, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Buying new vehicle
Very personalized and helpful. Everything you guys were able to control went smooth. Made sure I knew everything I needed to know about financing and warranty.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for reaching out Mitchell! Our sales department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Amazing dealership! Amazing team!
I have bought new vehicles for 30 years this dealership hands-down is the best! The guys are amazing! George took the time to make sure I was happy ! Garrett took time to help me learn my car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Great service
Quick friendly service. Brittany in the service department is always so nice. Customer waiting area is always clean. Always up front with pricing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
To say thank you is not enough, Kenneth! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Bob Sight Ford again! Sincerely, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Great Service
Quick availability for service appointment; ability drop off car the night before; prompt service and courteous service personnel. Top Notch!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kris, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Long wait but worth it!!!!!
Jim Fields was very transparent and helpful about the leasing process. Had a long wait on vehicle due to availability. Paper work was a very quick and simple transaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Jim was able to meet your needs. At Bob Sight Ford, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Great service
It was a quick visit. just as I was told when I called to schedule. Also I got in the same day that I called which I did not expect.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550