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Bob Sight Ford

(1,427 reviews)
Visit Bob Sight Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 7:00am–3:00pm
Sunday Closed Closed
New (816) 744-8937 (816) 744-8937
Used (816) 774-4078 (816) 774-4078
Service (816) 744-8568 (816) 744-8568

Reviews

(1,427 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Sight Ford from DealerRater.

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Great customer service and easy online access for getting

Great customer service and easy online access for getting everything started. The entire process was painless through the entire purchase. I would recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I really appreciate the kind recommendation. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Basic maintainance and 4 new tires

FAST and dependable. They kept me updated on process of work being done on my Fusion. They also assisted me on gettin a rebate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the feedback, Dennis. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Awesome buying experience

George was awesome to work with and Finance person which I forgot his name was equally as awesome. I will definitely buy another car from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great experience

Ease of buying process. Everyone was professional and easy to get along with. Will recommend Dave Whitaker and Bob Sight to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jarrett, it is wonderful to hear that our team was able to provide you with a great buying experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great Sales Team

Emory was awesome. Made us feel heard and valued. Definitely way more relaxed feeling than the other places. Eric took the time to explain all the finishing details even though it was well past their closing time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Your great feedback truly made our day, Stephen! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Good service

The service was good and Cody was very courteous and explained service and costs. Service tracker is a nice convenience. Cody was great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Wayne! It is great to hear about your recent experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great Place

How quick, easy, and fair the whole process was. Would recommend the Bob Sight dealerships to all of my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Your kind words and fantastic review are greatly appreciated, Collin! I am elated to hear that our team was able to provide you with the quick and easy service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Continued Strong Service

Bob Sight service is a reason I continue to come back to this dealership. They are timely and when they need to diagnose an issue, they typically get it right the first time. I happily pay a little more as the service justifies that cost.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Regards, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great customer service

Everyone was so nice. Will go back there for all service. Won’t go anywhere else service or buying. Will refer anyone there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your great feedback truly made our day, Geraldine! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Your dealership just feels different than others I have

Your dealership just feels different than others I have been to. From the moment I walked in the door I felt like there was truly a team approach. Everyone within the dealership worked well together and we felt like everything was handled professionally. We were helping our daughter buy a car and this was a great experience for her to see how things SHOULD be done when buying a car. We are a long time Ford family and have bought our last 2 Fords from Bob Sight...with more to come for sure! Thanks to Garett and David for all of the help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550