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Bob Sight Ford

(1,427 reviews)
Visit Bob Sight Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 7:00am–3:00pm
Sunday Closed Closed
New (816) 744-8937 (816) 744-8937
Used (816) 774-4078 (816) 774-4078
Service (816) 744-8568 (816) 744-8568

Reviews

(1,427 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Sight Ford from DealerRater.

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Great vehicle service

Ease of scheduling. Explanation of issue and estimated cost. Comfortable waiting area. All staff friendly and engaged in their work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

David, thank you for writing this amazing review for our team! At Bob Sight Ford, we always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great customer service

The helpfulness to get the best deal for me a first time car buyer. Took me through the whole process and explained everything to me and all the options that are provided for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for sharing your positive experience with us, Garret! We are thrilled to hear that you had a great time at our business. Your kind words mean the world to us, and we can't wait to see you again. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Quick service/friendly staff

Quick service on installing new battery. I had no appointment ahead of time, but they were willing to do the work spur of the moment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Super Service

In and out quickly. Friendly service people. Clean vechicle when returned no greasy hand prints. No complaints at this time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our dealership! We are looking forward to working with you again in the future. Best, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great timely service

Thoroughness of work, explanation of results, friendly service, timeliness. Professional environment, courteous staff in all area, I will definitely recommend to all my friends and relatives.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We really appreciate the kind recommendation, Charles. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Best, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great service

Im91 years old and hard for me to sit in your waiting room. Great service for me. Would use the service again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Doris, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

The Works oil change and brake needs

2 PM appt was quick and did more than I expected. The Works oil change was the best, but even better was you said I didn't need brakes. I was worried that I would an wasn't ready for a big expense. I used my rewards to pay for the $68 The Works package, and walked out of there with NO additional charges. Bob Sight Ford is the best. I really enjoy your services. Wil and Scott are great. Thank you ALL.....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Steve, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Bob Sight Ford. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Painless Purchase

In my younger years, I was a manager for a Chevrolet dealership. I have to say I was very impressed with the entire staff at Bob Sight Ford !! Love my New Truck !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your input, Arvin. We're glad to hear that you are consistently impressed with the dealership experience we offer here at Bob Sight Ford. If there is anything more we can do for you please come back and see us any time! Take care! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Nice waiting room

Able to get car heater repaired! They kept me informed on the repair process. Brian my service representative was very friendly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your kind words, Bill. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Regards, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great Service!

It was wonderful to have Ford tech come to my home. Was very quick and explained everything. Offered other services

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Larry, thank you for taking the time to share your feedback. Each employee is a valued member of the Bob Sight Ford team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550