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Bob Sight Ford

(1,427 reviews)
Visit Bob Sight Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 7:00am–3:00pm
Sunday Closed Closed
New (816) 744-8937 (816) 744-8937
Used (816) 774-4078 (816) 774-4078
Service (816) 744-8568 (816) 744-8568

Reviews

(1,427 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Sight Ford from DealerRater.

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Great Service and Timely

Friendly Positive Attitude from Tommie. Facilities were clean and inviting. My car was done in a timely matter. Didn’t try to up sale me on anything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your marvelous feedback, Sarah. It's our commitment to ensure quality customer care by providing comfortable and clean facilities as well as friendly and positive attitude service to our guests. Please come see us for any future needs. Thanks again! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great service

Great customer service from the sales team. Everything went really smooth. Would buy another car here again. Really enjoying my new to me Ford Explorer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Shawn, we're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great Service

Garret was very personable. He made the buying experience easy. I need ten more words to submit this form. Done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Bob Sight Rocks!

Started and completed on time. Friendly service advisor, comfortable waiting area, clean bathroom. Will continue taking all 3 of my Ford vehicles here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for visiting our service department and for leaving the kind words, Andy. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Best car buying experience

Everyone was very friendly and helpful from the moment I entered the building! Garrett Gibson was amazing to work with! I never enjoy buying a car, but he really listened to what was the most important to ME and that was price and where I wanted/needed my monthly payments to be! He helped me figure out which path (buying new vs used) would make the most sense for my budget! I appreciate his honesty and hard work! Eric, in finance, was also great to work with! Very friendly and great at explaining things in a way I could understand. Hopefully I won't have to buy a car for a very long time but if I do I would definitely come back to Bob sight Ford! I'll be recommending you guys to anyone I know looking to buy a car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are thrilled to read your review, Andrea! Thank you for sharing your positive experience with us. Your satisfaction is our utmost priority, and we are glad we delivered on providing exceptional service. We can't wait to welcome you back for more wonderful experiences! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Everyone was very friendly and helpful from the moment I

Everyone was very friendly and helpful from the moment I entered the building but not in that "feeling attacked by every salesmen" sort of way! Lol. Garrett Gibson was amazing to work with! I never enjoy buying a car, but he really listened to what was the most important to ME and that was price! He helped me figure out which path (buying new vs used) would make the most sense for my budget! I appreciate his honesty and hard work! Hopefully I won't have to buy a car for a very long time but if I do I would definitely come back to Bob Sight Ford! I'll be recommending you guys to anyone I know looking to buy a car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Nice waiting lounge

It was a routine maintenance appointment. I am always treated good. Your online appointment process is great. I know Max Ford is closer but it's not my kind of dealership. I bought my last 2 trucks and our Escape at Bob Sight.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for visiting our service department and for leaving the kind words, Stephen. We plan to continue giving great customer service and a comfortable lounge for all our guests during their visit to our dealership. We look forward to working with you again soon! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great service! Friendly and helpful.

Service was Fast and staff was friendly, professional, and helpful. Much appreciated! I always appreciate your help with my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Best, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great Service

Technician came to my house and repaired my vehicle! They were on time and finished the job quickly and without any problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your excellent input, Donald! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Regards, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Great, attentive service

Got the car right in, changed the battery out and I was outta there in 20 Minutes. had to add 3 words

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

I appreciate you for letting others know about your experience, John! If you ever need anything in the future, please don't hesitate to let us know. Take care! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550