Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.8
916 lifetime reviews.
  • Best Dealership in the Kansas City Area!!!!!

    We love Blue Springs Ford. We first were introduced to Blue Springs Ford in 2005 when we bought a Hybrid Escape, after that great experience we k...

    Dealer Response

    Mark, Thank you for your loyalty to Blue Springs Ford. It is much appreciated! We look forward to assisting you with all of your vehicle needs in ...


    Show Full Review

    We love Blue Springs Ford. We first were introduced to Blue Springs Ford in 2005 when we bought a Hybrid Escape, after that great experience we knew we had found the best dealership in the area. We get all our work done in the oil changes and repair work done in the Service Department and couldn't be happier. The Sales Development bend over backwards to get you the very best price and are very trustworthy. After four vechicals from Blue Springs Ford I cannot say Good things.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mark, Thank you for your loyalty to Blue Springs Ford. It is much appreciated! We look forward to assisting you with all of your vehicle needs in the future. Thank you!


    Hide Full Review
  • Very happy with my car

    Internet was great in finding us the right car. Customer service was good. A little rough at the beginning but very very knowledgeable about the a...


    Show Full Review

    Internet was great in finding us the right car. Customer service was good. A little rough at the beginning but very very knowledgeable about the automobiles. I still give them 5 stars. Ford has a great deal for everyone.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Best Customer Service !!!

    My experience with Doug Durden was excellent he was very honest an friendly an not pushy ani can say that nothing bad to say about him I will come...


    Show Full Review

    My experience with Doug Durden was excellent he was very honest an friendly an not pushy ani can say that nothing bad to say about him I will come back to see him when it is time to trade thanks Doug you are the best

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great review

    I had a very good experience. Ever one was very nice and helpful! I wasn't able to bu a car but I definitely will go back when I am ready!


    Show Full Review

    I had a very good experience. Ever one was very nice and helpful! I wasn't able to bu a car but I definitely will go back when I am ready!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • HORRIBLE SERVICE DEPARTMENT

    I had a vehicle serviced here. The repair wasn't correct the first time and had to bring it back. Should have taken a day. Three days later call a...

    Dealer Response

    Sorry to hear your recent visit to our Service department was not an excellent one for you. Our goal is to have every customer leave here complete...


    Show Full Review

    I had a vehicle serviced here. The repair wasn't correct the first time and had to bring it back. Should have taken a day. Three days later call about it and ask why its taking so long, and nobody knows whats going on with my vehicle. Also can't get ahold of the service manager if you try. I suggest taking your vehicle to ANY OTHER Ford dealer in Kansas City over Blue Springs Ford.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sorry to hear your recent visit to our Service department was not an excellent one for you. Our goal is to have every customer leave here completely satisfied with the service they received here, and I'm sorry that we fell short. We always welcome feedback, and if you would like to discuss your visit further please feel free to call our customer relations department at 816-224-7327.


    Hide Full Review
  • Wonderful Experience!

    My salesman was Larry Luther and he did an outstanding job at showing me everything on the car. I felt confident knowing what the car was capable ...

    Dealer Response

    Marissa, Thank you for choosing Blue Springs Ford! Glad to hear Larry and our staff made the experience an excellent one for you. We appreciate yo...


    Show Full Review

    My salesman was Larry Luther and he did an outstanding job at showing me everything on the car. I felt confident knowing what the car was capable of when I left the dealership. Everyone else I encountered along the way was equally nice! Such a wonderful experience for my first time car shopping.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Marissa, Thank you for choosing Blue Springs Ford! Glad to hear Larry and our staff made the experience an excellent one for you. We appreciate your business!


    Hide Full Review
  • Worth a Second Look

    Our initial salesman was rather dismissive after we test drove the vehicle and made an offer. Two weeks later, they had dropped the price of the ...

    Dealer Response

    Sorry to hear that your first experience was not the best for you. Thank you so much for giving Blue Springs Ford, and Larry Luther a chance to ma...


    Show Full Review

    Our initial salesman was rather dismissive after we test drove the vehicle and made an offer. Two weeks later, they had dropped the price of the vehicle, so I called the dealership and asked to work with someone else. They sent me to Larry Luther. He was WONDERFUL!!! Apologized for the other salesman and really took care of us. He went through all the bells and whistles on the car to make sure we knew how to use everything, he had all the paperwork ready to go when we got there, and he walked us through the finance process. He told us who we would be working with each step of the way. He was friendly and treated us with respect. I would definitely recommend Larry as a go-to guy if you're looking for a vehicle!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sorry to hear that your first experience was not the best for you. Thank you so much for giving Blue Springs Ford, and Larry Luther a chance to make things right. We appreciate your business, and look forward to assisting you with any future vehicle needs!


    Hide Full Review
  • Ford Fusion

    Went in looking to buy a Ford Fusion and walked out with what I wanted Art and Larry were amazing from the time I walked in the door and worked ha...

    Dealer Response

    Daphne, glad to hear Art and Larry took great care of you and were able to assist you in purchasing exactly what you wanted. We appreciate your bu...


    Show Full Review

    Went in looking to buy a Ford Fusion and walked out with what I wanted Art and Larry were amazing from the time I walked in the door and worked hard to get me what I wanted thank you so much for getting me into the car I wanted and needed

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Daphne, glad to hear Art and Larry took great care of you and were able to assist you in purchasing exactly what you wanted. We appreciate your business at Blue Springs Ford, and hope you are enjoying the Fusion!


    Hide Full Review
  • First time buying car.

    This was my first experience shoping for and buying a car withought my Dad present. To say I was nervous would be an understatement. Lucky for me ...

    Dealer Response

    Emily, Congratulations on your first solo car purchase. That's so exciting to hear! Glad to hear we could make this nervous situation easier for y...


    Show Full Review

    This was my first experience shoping for and buying a car withought my Dad present. To say I was nervous would be an understatement. Lucky for me I went to see the awesome people at Blue Springs Ford. They explained the whole process of buying a car and walked me through it. I couldn't have asked for better customer service. I really apreciate the time they took with me to ensure that I got the car I wanted. I will most certainly be returning to them first for my next car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Emily, Congratulations on your first solo car purchase. That's so exciting to hear! Glad to hear we could make this nervous situation easier for you. Thank you for choosing Blue Springs Ford, and enjoy the car!


    Hide Full Review
  • Thanks again Blue Springs Ford

    I never felt comfortable shopping for a car until I met the folks at Blue Springs Ford. We purchased our second Ford Fusion from Blue Springs Ford...

    Dealer Response

    Justin, Thank you for choosing Blue Springs Ford. We strive to make each customers experience an excellent one, and it's great to hear your feedba...


    Show Full Review

    I never felt comfortable shopping for a car until I met the folks at Blue Springs Ford. We purchased our second Ford Fusion from Blue Springs Ford and experienced the same great service from Dustin and the rest of the team. If you are like me you want to get to the facts and the bottom line quickly when shopping for a car. I always feel like Blue Springs Ford respects my time and does their best to give me a respectable offer for my trade in. They don't jack around with prices and I shop around but have found it to be futile as their car prices are always lower. Thanks again for making is feel comfortable and getting us into our 2016 Ford Fusion.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Justin, Thank you for choosing Blue Springs Ford. We strive to make each customers experience an excellent one, and it's great to hear your feedback. We appreciate your business and hope you are enjoying the Fusion!.


    Hide Full Review