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Landmark Dodge Chrysler Jeep Ram

(143 reviews)
Visit Landmark Dodge Chrysler Jeep Ram
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:00am–2:30pm
Sunday Closed Closed
New (816) 278-1577 (816) 278-1577
Used (816) 278-1604 (816) 278-1604
Service (816) 278-1578 (816) 278-1578

Reviews

(143 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Landmark Dodge Chrysler Jeep Ram from DealerRater.

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Semi ok service, I guess.

Semi ok service, I guess... they are kind, but very unorganized and poor communication. The service department is awful. I called before driving out there (35 minutes away and informed them of that) and when I got there (35 minutes later) they had already closed for the day... early! The guy in the service department who answered the phone did not even bother to tell me they were closing soon or anything. I had to wait for a manager to find the keys so he could access my vehicle so I could pick it up. I would not recommend at all. If I could give them zero stars I would.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thank you so much Christopher Johnson for making my

Thank you so much Christopher Johnson for making my buying experience such a knowledgeable and smooth transaction. I love my van...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Hidden Prcing

Found a 2023 Jeep Gladiator listed on cars.com with a “price decrease” down to $44k. Inquired on the vehicle and found out it’s still available. It took 3 days to get back to me on a trade value and “my price”. Well.. “my price” was $50k because they can choose when to apply rebates and who gets them. I inquired as to what specific rebates didn’t apply versus what you have advertised and the salesman could not explain. I will never work with this dealership and would caution others to do their homework.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Don't buy from here

We were told our monthly payments were a certain amount. When we went back to sign papers payments were $100.00 more. Also fog lights were out & we were told to bring back & it would be fixed at their cost since it was missed during check in period. Then they wanted us to pay for it. Also nobody & I mean NOBODY knows what's going on.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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YOU GUYS ROCK!!

I walked in and was immediately greeted. The guy that helped me had very great customer service skills and was very friendly. I have a crystler 300 and the oil needed changed and transmission fluid checked. I was expecting to pay around $250-300 bucks but got a discounted price and only paid $165. I definitely will be going back when service to my vehicle is needed again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5 star again

Just purchased our third pre owned vehicle from landmark and could not be happier! We will be back again for all of our future vehicles!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent dealership experience

Bought a 2015 Chrysler 200 and they made the process smooth and relaxing. I will be back to buy another when I’m ready for an upgrade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best dealership and salesman in the tristate area

Had an amazing experience with landmark and our salesman Jacob made the process quick and easy he answered all of our questions if you're looking for a new vehicle go to Landmark and ask for Jacob

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best place to buy a vehicle!

Great experience when I bought my 2019 Ram from here I recommend coming here if you’re looking for a great deal and overall customer experience! Service is also super quick for oil changes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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LANDMARK DODGE #1 DEALERSHIP!!!!!

Landmark Dodge was the best experience I’ve had buying a car from the sales consultant Spencer who was absolutely GREAT by going above and beyond to get us the best deal we could get selling me the car to the delivery manager Ryan and finance with Mike. The customer service was A1 and anyone in the market looking for a great experience while buying a vehicle this is definitely the place in LANDMARK DODGE!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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