Reviews
Requested oil, filter, air filter, cabin filter change,
Requested oil, filter, air filter, cabin filter change, tire rotation and tail light bulb replacement. Only did oil, filter and bulb replacement and swept my truck out. Took almost 2 hours even though I made an appointment and stated everything I wanted done twice.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Show room is clean, and the staff was quick to help with
Show room is clean, and the staff was quick to help with our shopping experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Very smooth process.
Very smooth process. Linda took time to answer all my questions. I highly recommend her!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service sub par
Called and Booked a service for oil, filter, air filter and cabin filter change, a tire rotation and replace the driver side tail light bulb. Repeated the request to the service manager upon arrival. She said we will get you fixed up. Go to check out about an hour and a half later and they only did a oil, filter, tail light and swept out my truck. Very disappointing.
- Customer service 3.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
we always seem to get in and out with great service.
we always seem to get in and out with great service. thank you for taking care of our company cars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
Scheduled general maintenance on 2 vehicles. Dellen took care of both cars with absolutely no delay. I have seen a huge improvement from my visits that occurred during the pandemic.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Linda, finance, the entire Dellen family is fantastic!
Linda, finance, the entire Dellen family is fantastic! Twenty-eight years of Dellen experience. Great family to be adopted into. #thankyou! Dellen Auto
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great staff and car buying experience overall.
Great staff and car buying experience overall. The process was plain and simple and I'm very pleased with the vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They were very knowledgeable and answered all of my
They were very knowledgeable and answered all of my questions. They were surprisingly quick with the whole process of buying my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
So they get a one star off for not only losing my
So they get a one star off for not only losing my appointment the first time I booked but also for not being able to fix the issue I was having with my vehicle on the following visits. However, they are very kind, professional and did very good work. Would suggest
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair