Reviews
We couldn’t be more pleased. Service has been excellent....
We couldn’t be more pleased. Service has been excellent. We will continue to bring our RDX to them. Many thanks Chris T. For his help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We just brought home a new 2021 ACURA TLX. Richard Boyd...
We just brought home a new 2021 ACURA TLX. Richard Boyd (Sales Consultant) and Kaveh Jahed (Director of Sales) worked with us professionally and with integrity to develop a very fair deal. During these difficult times, doing business with a community owned and managed business is a rewarding experience for all parties.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chevy Chase Acura is great. Friendly, helpful, efficient,...
Chevy Chase Acura is great. Friendly, helpful, efficient, good communicators. They arranged a loaner for me with no attitude, which I have experienced elsewhere. Highly recommend for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had an unexpected tire emergency and appreciated the...
I had an unexpected tire emergency and appreciated the prompt service and excellent result. Erick Sanchez is my Service Representative and “Kyree” set up the appointment for me on phone and greeted me when I arrived. I am grateful to both of them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have purchased 2 cars since 2004 at Chevy Chase Acura....
I have purchased 2 cars since 2004 at Chevy Chase Acura. It’s simple to make appointments. The service is always done perfectly. Chris Toronto has been my contact since he first arrived. I have full confidence in him. Phil Buzillo was my sales associate for my 2nd Acura - another positive experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly and very prompt service. Great communication...
Friendly and very prompt service. Great communication with customers and their need. They have great selections of car to choose and clean environment. Happy purchaser.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Not happy after I had take my car to do an oil changed,...
Not happy after I had take my car to do an oil changed, my car is making a weird noise every time I turn on the heat. I am so disappointed.
- Customer service 5.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Excellent service
The entire team at Chevy Chase Acura were amazing. They made this car shopping experience the best and easiest ever! I dropped off my trade in and drove out with my new car same day! :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Colin was extremely polite and helpful. It was a seamless...
Colin was extremely polite and helpful. It was a seamless process and they got me a good deal. I’d recommend going to him if you’re interested in Acura
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience with Chevy Chase Acura has been the one of...
My experience with Chevy Chase Acura has been the one of the best car buying experiences I’ve ever encountered! The level of customer service provide by staff is remarkable. I purchased a newly used certified pre owned MDX from their used lot. My sales reps( Moe and Julian) were dynamic Duos! They went above and beyond to make sure I was properly informed and satisfied! They gave a sense of security that even if I didn’t get my car from them , they would still be there to help me out if I were need. I would recommend anyone to go to them. Thanks guys for making feel like welcomed and having join the Acura family!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car