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Chevy Chase Acura

(594 reviews)
Visit Chevy Chase Acura
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2023 state dealer award
View 4 awards
2023 state dealer award 2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award
New (301) 761-2297 (301) 761-2297
Used (301) 715-3728 (301) 715-3728
Service (301) 761-2263 (301) 761-2263

Reviews

(594 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chevy Chase Acura from DealerRater.

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I took in an older car that had a problem. They searched...

I took in an older car that had a problem. They searched for parts and managed to get it fixed. They were efficient and polite.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Dear Jocooper759 We appreciate you taking the time to leave a great review about our service department. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests.

Salesperson and everyone at dealership was very pleasant...

Salesperson and everyone at dealership was very pleasant to deal with. It was also very important to me that I was offered a fair price without having to negotiate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dear modoff4835. We appreciate you taking the time to leave a great review about our Sales Department. We are glad to see you had a pleasant experience with us! Thank you for being such a loyal customer! Please let us know how we can further assist you with your transportation requests.

Buzilo Igall was the most knowledgeable and helpful car...

Buzilo Igall was the most knowledgeable and helpful car salesman I have ever known. At the last minute I decided against the gray RDX I had put a deposit on. Told him I wanted blue. He arranged for it to happen that very day. The the technology is very difficult to understand. He invited me to come back for a tutorial. Said to come back again if I bedded more help—which I do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dear Simington. We appreciate you taking the time to leave a great review about our Sales Department and Phil Buzilo. We are glad to see you had a pleasant experience with us! Congratulations on your new RDX, thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests.

Acura mdx

We had a very pleasant experience with a wonderful team, professional, knowledgable and patient. They answered to all our questions and made us as comfortable as possible

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dear Richard. We appreciate you taking the time to leave a great review about our Sales Department. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests.

The service was exemplary. All handled quickly and...

The service was exemplary. All handled quickly and efficiently with a loner car waiting for me. Car sparkling from a good car wash. Cxxxcxc cxxxxxccc

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dear Judy. We appreciate you taking the time to leave a great review about our Service Department. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests

Very good sales experience with David P. and Sales...

Very good sales experience with David P. and Sales Manager at Chevy Chase Acura. Pricing was good too. No pressure to purchase add-ons through F&I.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave a great review about our Sales Department and David Petty. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests.

Michael & Elyse were wonderful. My experience here was...

Michael & Elyse were wonderful. My experience here was amazing. Very professional and great to work with. My car buying process was effortless and I left feeling like everything was explained thoroughly. I would buy another car from them in a heartbeat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dear Karla W. We appreciate you taking the time to leave a great review about our Sales Department with Michael Dadson and Elyse Baumer. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests.

Chevy Chase Acura provided shuttle service from the...

Chevy Chase Acura provided shuttle service from the dealership to my office and back! I was very impressed! My service advisor and team were professional and informative.at all times!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave a great review about our Sales Department. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests

My first time going to the Chevy Chase location and I was...

My first time going to the Chevy Chase location and I was impressed with the excellent customer service by Christopher. Very polite. Thank you :D

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave a great review about our Sales Department. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests.

From the initial contact with Richard G., at Chevy Chase...

From the initial contact with Richard G., at Chevy Chase Acura to my car being fixed was EXCELLENT ❣️Always updated Great job😃They made me feel very valued and happy to have my business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave a great review about our Service Department. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests