Reviews
Piece of cake!
I walked into the front door of Johnson Lexus at approximately 5PM, and was met by Kenneth Ward. Within 3 hours, I had a test drive, got a trade in offer on my old car, went through financing, signed the papers, and drove away in my new car! Mr. Ward was efficient, professional, and easy to work with, as was the whole team!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Truly the "Elite of Lexus": Kenneth, Clinton, and Karissa
My team proved to be professional, knowledgeable, and efficient in assisting in selection, purchase, and financing of my vehicle at Lexus, December, 2018. A personal and sincere thanks to Mr. Kenneth Ward, Mr. Clinton Nicholas, Sale Consultants, and Mrs. Karissa Beta, Financial Service Manager. You made me feel like I was part of your family! Because of your commitment and my positive experience, I would gladly recommend family and friends to each of you!!! Beverly P.R.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lexus LS 500
I have had 3 Lexus from Johnson and have had good experiences . Salesman Travis Howard was recommended to me. Travis was very helpful. He found the car I wanted. Management did not offer an acceptable trade in. Travis was helpful in improving this offers. He als helped with financing options. Travis did a great job he also helped expedite the paperwork
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding Experience All Around !
Mr Gray was professional, knowledgeable, and work effectively and efficiently to find the perfect vehicle to fit all of my needs. He took time and showed me around the entire dealership and also was sure to explain every part of the car buying process. I will definitely be a returning customer. Thanks so much for your hard work !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A nice first experience.
The dealership it’s was a overall great experience for my first time. People was very nice and suggested options that more benefited me. I can not complain.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Welcome to the Johnson Lexus of Raleigh family! We appreciate your great feedback.
Johnson Lexus All The Way!!
The staff at Johnson Lexus was extremely friendly, service oriented and made the vehicle purchase experience fun. Our sales person, Roy, was extremely knowledgeable. Conveniently located off Capital Blvd in Raleigh.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your great experience with the Johnson Lexus of Raleigh team.
Great service
Excelent service, i got the deal that i was looking for and this people worked hard to get me what I really needed. Thanks for everything
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your great dealership experience!
Preowned vehicle purchase
Our salesman, Roy, was very professional and accommodating during the purchase of a pre owned vehicle. The follow up after the purchase was also excellent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Johnson Lexus of Raleigh!
OUTSTANDING IN EVERY WAY!!!
This has been my sixth or seventh time trading with Tim Lyon and Johnson Lexus. The entire experience gets better each time. I am amazed that everything is taken care of. They think of everything. I have so much confidence in Tim that I trade sight unseen. If you do not have insurance, they offer that. If you forget to totally clean out your car, they do .that.. All paper work is ready and all you have to do is sign and drive. They have a bow on your car, take your picture, and everything is explained in detail. They strive to make you happy. Even after the sell, they still check on you. No other dealership can come close to comparing with their efficiency and service!!.How many people can say that they buy a car and not even test drive it?? You can with Tim and Johnson Lexus! Just a one time experience with them and you are forever hooked!! Great cars and Great people.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow! Thank you for continuing to choose Johnson Lexus of Raleigh. We are happy to have you in our dealership family.
Purchase of 18’ Lexus GS350 F-Sport
Worked with Travis Howard for the 4th car purchase together with him. It went very smoothly and knew exactly what I wanted when describing to him the specs I wanted. I’d recommend anyone looking for a Lexus to contact Travis if your serious about considering a purchase. He makes the process very easy and never pressures you into anything.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for continuing to trust Travis and the Johnson Lexus team for all your automotive needs. We look forward to seeing you for number five!