Reviews
Excellent service
Travis Howard was personable and professional. He listened; answered my questions and concerns; and respectfully gave me the time to make the right decision. Excellent service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your great experience with Travis and Johnson Lexus of Raleigh.
My day at Johnsons
We were greeted with a smile at the door by Sergio who justed wanted to help us! He was very knowledgeable and very friendly,not only with us but his co-workers. I liked that very much because all people matter not just a customer. We were happy that we went home with the car that I really wanted. I will highly recommend Sergio to my friends. Trish Deaton
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are happy to hear about your great dealership experience. Thank you for your recommendation!
excellent car buying experience
Travis was very great to work with. He found the vehicle that I wanted and at a great price. I would definitely recommend any of friends, family and co workers to him
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words about Travis and the Johnson Lexus of Raleigh team. We appreciate your recommendation.
Tell Eb what you want ... He will find it
Super easy to work w/Raleigh Lexus and Eb as my salesperson. I need a second car, gave Eb color options, 1-owner, and in 2 weeks he had a vehicle that cane off lease - could not have been eaiser. Now I need a 3rd Lexus - for me ��
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
Thank you for sharing your great experience. We look forward to seeing you again!
Outstanding service
Our experience has been nothing but positive in choosing Johnson Lexus in Raleigh, NC. We have purchased 3 vehicles from them,and from start to finish each purchase was a pleasant experience. From sales to service, these people know what they are doing. We were particularly impressed with Tim Lyon, our sales person. He knows the product, and he makes the process easy. Al & Pat Beranek
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for continuing to choose Johnson Lexus of Raleigh!
Great experience
Thank you for your hospitality and experience in helping me purchas my vehicle,I looking forward to purchasing my next vehicle with you. Thanks again Roy for all you help, job well done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review. We look forward to seeing you again!
New GX460 Purchase
Eb Udofia was great to work with. He was very helpful and knowledgeable about the vehicle. He made the process very simple and pain free.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
Thank you for choosing Johnson Lexus of Raleigh. We hope you are continuing to enjoy your GX!
Amazing service = great experience
When we stopped by the dealership, we had already decided the model (LS500) but wanted to check out the preowned/certified cars available there. Travis Howard was great to work with from start to finish. While showing us the cars, he made sure to mention the differences between them and then when we were decideding between 2 cars, he helped us compare those differences - not just year & mileage but number of owners, length of time previously owned (which affects warranty), different packages/options/upgrades for each car, etc. In one (long) visit, we decided on the car, negotiated price, and dealt with issues for getting an out-of-state title. Even though it was getting late, Travis did not try to push or hurry us in our decision. He was helpful, friendly & courteous throughout. After we finalized everything, Travis also arranged to have someone (I forgot his name) to walk us through the differences between the older version of the LS (which we owned) and the new one (ie pointing out new button locations and changes in the display, setting up Bluetooth & personal driving options, etc). What a great perk! I wouldn’t hesitate to recommend Travis & this dealership to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are happy to hear that you found your perfect Lexus. Thank you for your recommendation.
The best and smoothest car buying experience ever!
My car buying experience was one of the best experiences ever! Dashiel always maintained a positive attitude and was very helpful with the questions I had with my purchase. He was very transparent and worked in my favor in providing the best possible deal on the purchase of my car. I will consider this dealership with any future purchases.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We look forward to seeing you again.
Happy Customer - First Time Buyer
Roy and Rodger made my pre-owned vehicle purchase experience smooth and happy. I went in to just take a look at the car of my interest but ended up getting it with me home the same day! They went above and beyond to make me comfortable with the whole process and were very transparent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your great purchasing experience!
