Reviews
Very satisfied customer!
Barbara was extremely helpful throughout this process. She was upfront and honest and made sure that I was satisfied. I really appreciate everything she did and will definitely recommend this dealership to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very Satisfied Customer!
Excellent customer service. Ian Edgington made the process so easy. I would highly recommend Ian and the dealership if you are shopping for a car. Debbie Hackney
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service
Great service. Michael McGee was very helpful. He understood my needs and accommodated them. No hard sell. I told him what I was looking for and he got it for me
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alex Dias was smart, kind, patient and immensely helpful.
I would without reservation recommend this dealership to others. I am additionally impressed both by the service department which I have used previously as well as the public responsibility of Mark Jacobson Toyota for the larger Triangle community.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Was taken through the process step by step with ease and much information. Derek did his best to provide me with all the things I needed to know about the car I wanted and worked efficiently with giving me steps to take as a first time new car buyer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Timely
The experience was great. I came into the dealership with an appointment. I was seen right away. Customer Service was excellent. I have a had two check-in calls since the purchase. Everything was professional. The most important fact that I want to be sure to expound upon is the time factor. My time is very valuable and I can't get it back once it is gone. The group were very aware of my time constraints and worked with me. I thank you. Angela P.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Smooth transaction for buying a car
The process of buying a car can be long and stressful. Edwin Caldwell helped to find the exact car I wanted and make the transaction smooth and quick. I highly recommend buying a car from him. His customer service is truly exceptional!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful experience
I had an awesome experience with Leo Sullivan please go see this dealer ,I had pleasant experience all around Mark Jacobson Toyota is the place to go
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome Salesman ! LOVE my experience today!
Scheduled maintenance on my 2013 4Runner this morning. Took a walk up to showroom and met Leo. The staff was very polite, helpful and most importantly easy to work with. I am happy with my purchase and pleased with my experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
I needed a new car unexpectedly and so I came here. Alex helped me find a great car, and he was very patient. Good experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car