Reviews
Owned my car for a year now.
Owned my car for a year now. The sales and service process were both excellent and I love my Alfa Romeo stelvio :)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love hearing from our satisfied customers, Arthur! We look forward to seeing you next time at Herb Chambers Alfa Romeo of Warwick!
I am based in California and purchased a vehicle remotely
I am based in California and purchased a vehicle remotely from Herb Chambers Alfa Romeo in Warwick, Rhode Island. Mohammad (Mo) Almuhtaseb was my sales Rep and he did an outstanding job of making me feel comfortable with the purchase. I was unable to visit the dealership in person however Mo took lots of photos and video of the vehicle, including lifting it on a hoist so I could see the undercarriage. He ensured that the vehicle was in excellent condition and supervised the loading of the vehicle on transport from Rhode Island to Northern California. The communication throughout the whole process was excellent and the pricing was upfront with no added or hidden fees. Mo and team handled the paperwork for out of state registration and made this a smooth, efficient transaction remotely. Also a shout out to Jackie Sasso the FInance Manager who was very responsive to my questions regarding the contract and financing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We appreciate you trusting the Herb Chambers Alfa Romeo of Warwick team with your purchase and are happy to hear Mo & Jackie provided you with wonderful service throughout the process. Enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can do for you!
Service is friendly and courteous.
Service is friendly and courteous. They have made every effort to accommodate dates and times.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5-stars! We look forward to seeing you at your next appointment! -Herb Chambers Alfa Romeo of Warwick
Harold was a fantastic salesman , he was approachable and
Harold was a fantastic salesman , he was approachable and easy going . Other dealerships I have always felt pressured and intimidated . At this dealership it was nothing but good intentions and consistent follow ups and they got the job done promptly. Jackie from finance was also accommodating and thorough . I would recommend this dealership to anyone .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for reviewing your recent experience with the Herb Chambers Alfa Romeo of Warwick team, Kayla! We're happy to hear Harold & Jackie provided you with excellent service and we hope we have the opportunity to work with you again in the future. Take care!
The dealership was a pleasure to deal with.
The dealership was a pleasure to deal with. The showroom was open and easy to view the inventory. The best part of the dealership was the staff, especially the sales representative Mohammed. He was extremely helpful, professional and thorough.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We are so proud of Mohammed and the team for making the experience great for you! We hope you visit us again soon! - Herb Chambers Alfa Romeo of Warwick
Service was excellent!
Service was excellent! I had an oil change and also asked them to look at my driver seat noise. They were able to identify it and fix it in a reasonable time!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for trusting the Herb Chambers Alfa Romeo of Warwick team with your vehicle! We appreciate the wonderful feedback and hope we can be of service again in the future!
This dealership wants nothing to do with you after
This dealership wants nothing to do with you after purchasing. Take my advice and take your business somewhere else m.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Reading this review is truly disappointing. This is not the impression we want to leave with any guest. I would love to understand what occurred, so I may address it with our team. Please reach out to me at your earliest convenience. I hope you will reconsider giving us an opportunity to regain your trust. Thank you, Neil Ferreira - General Manager - nferreira@herbchambers.com
I dropped my car off, and it arrived as promised.
I dropped my car off, and it arrived as promised. The young lady was very helpfully $ 250 dollars for an oil change, rediculous.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi Ted, We appreciate you leaving us your honest feedback and are pleased to hear that your vehicle was ready as promised. We will take your comments into consideration with our team. Please reach out if you wish to chat with me personally about this. Thank you, Neil Ferreira - General Manager - nferreira@herbchambers.com
Shauna is my service adviser at Herb Chambers Alpha
Shauna is my service adviser at Herb Chambers Alpha Warwick. When I have service she has always been accommodating to my schedule. I do wait for my car in the showroom and Shauna makes sure I’m out in a timely manner. Thank you Shauna. Also to the excellent service technicians.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the five stars! We're glad to hear that Shauna could assist you during your visit with us here at Herb Chambers Alfa Romeo of Warwick. We hope to see you back!
The service and staff were excellent, the dealership
The service and staff were excellent, the dealership clean Received car on time would recommend. No issues
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car