Reviews
Excellent purchasing experience.
Excellent purchasing experience. Andy and Maz were fantastic. I did not feel pressured at all. Overall very happy with this dealership thus far.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience working with Andy and Maz at Herb Chambers Alfa Romeo of Warwick! We look forward to seeing you next time!
Great service.
Great service. Oil change and software upgrade completed in about 1 hour (including car wash).
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Matt! We're so happy that we provided you with a quick appointment! -Herb Chambers Alfa Romeo of Warwick
Noel in sales was knowledgeable, informative and had a
Noel in sales was knowledgeable, informative and had a low pressure approach. Shawna in Service paid for a service remotely that we needed a few weeks after our purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share this review! All of us here at Herb Chambers Alfa Romeo of Warwick are grateful for your business and hope to see you again next time!
Shawna was fabulous; she handles multiple tasks and phone
Shawna was fabulous; she handles multiple tasks and phone calls, and it can get crazy. I appreciated her sincere approach and the manner she handled my issue. Also, Noel is the best salesman I've dealt with; personable with a great, straight-forward personality. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5-stars! We're so happy that Shawna and Noel provided you with an excellent visit! We appreciate your business and look forward to seeing you next time at Herb Chambers Alfa Romeo of Warwick!
Maz (GM), Noel (Sales),, Shawna (Service) and the whole
Maz (GM), Noel (Sales),, Shawna (Service) and the whole team make me feel part of the Herb Chambers family whenever I stop in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review, William! We're grateful for your support and look forward to your next visit with us here at Herb Chambers Alfa Romeo of Warwick!
I experienced a breakdown on Saturday afternoon with my
I experienced a breakdown on Saturday afternoon with my 2014 XTS. Luckily, I was not far from the dealership. I arrived 1 hour before service closed. l figured there's no way they'll help me at 3pm on a Saturday... I said, "you close in an hour!", Aj's response "It doesn't matter, we're going to help you". He had the car diagnosed immediately and put me in a loaner until the repair was completed. I have worked in car dealerships for 13 years. I have never seen or experienced such professionalism and empathy. The gentleman that pulled the loaner up was incredibly courteous as well. I can not explain how satisfied I truly am. Thank you to Aj, and the amazing service team. Herb is lucky to have you all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're happy to hear AJ & the team took such wonderful care of you and we'll be sure to pass along these kind comments to them. Thanks again for the kind review and please don't hesitate to reach out if we can be of service again in the future! - Herb Chambers Alfa Romeo of Warwick
Shawna in your service dept is incredible, she kept me
Shawna in your service dept is incredible, she kept me informed on the status of my vehicle while it was there the recall. Great customer service and very knowledgeable .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review - Shawna will be so happy to hear it! We hope our Herb Chambers Alfa Romeo of Warwick team can be of service to you again in the future!
Shawna was very helpful with any questions that I had.
Shawna was very helpful with any questions that I had. I’ve only had good experiences at Herb Chambers since buying my Alfa.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! Shawna & the team appreciate your support and look forward to your next visit with us here at Herb Chambers Alfa Romeo of Warwick!
Instead of selling me the car for the price listed a day
Instead of selling me the car for the price listed a day earlier they moved the car to another location and then wanted to charge me $4000 more. Really crappy customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for reaching out, Paul. I'm sorry we were unable to work with you this time around and sincerely apologize for any frustration or inconvenience this experience may have caused for you. Please don't hesitate to contact me directly if you'd like to discuss the situation in greater detail. Thanks again, Neil Ferreira - General Manager - nferreira@herbchambers.com
Maintenance service department was great.
Maintenance service department was great. I was able to wait for my vehicle while it was getting its oil change and inspection. I spent a minimal amount of time waiting for my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for visiting Herb Chambers Alfa Romeo of Warwick! We appreciate the positive feedback and hope we have the opportunity to serve you again in the future!