Reviews
Oil change
I am very busy with my job and rarely have time for the things I want to do let alone the necessary things in life. I asked my daughter to take my care in for an oil change, spoke to AJ about it and let him know that my daughter would be coming with my car. AJ was able to get my service done quickly, was considerate of my daughter's time and the car was returned to me cleaned and ready until the next oil change!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Herb Chambrs Servcie is Great!!!
I travel a considerable longer distance to get my car services ad Herb Chambers because of their great service experience. In particular, my service rep, AJ, is exceptional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent service
Service managers are exceptional. They listen and take quality of life into effect when they are taking care of you and your car. I can't say enough good things.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Returning customer
I got a good deal without the hassling that is usually involved with buying a car. Salesman Roberto De LaRosa was a pleasure to work with and the same goes with Jackie Sasso in setting up my financing and extended warranty options.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
As always, excellent service
The service staff could not have been nicer. Very respectful. I do have a suggestion: I along with many other baby boomers have a problem with standing for any length of time. You should have some sort of seating for customers checking in and checking out. Your service staff has stools to sit on, but your older customers (especially people with canes) have to stand. Just a thought.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
intermittent noise
Very respectful of my time, and tried to resolve issue in one visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Herb Chambers Cadillac of Warwick
A J went above and beyond to be sure my SRX received the service and warranty repairs it needed at a fair price.,
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
owner
our trip for service was handled very good an AJ is exceptional at his job
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jim williams
Our service advisor is AJ. He went out of his way 200 percent to aid us in our last situation when the tire on my husbands car went flat. The service was much more than expected that is why we keep going back the herb chambers
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Car purchase
Friendly staff made the experience quick and painless
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase