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Herb Chambers Cadillac and Herb Chambers Maserati of Warwick

(784 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 17 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 833-5357 (888) 833-5357
Used (888) 833-7931 (888) 833-7931
Service (888) 832-4117 (888) 832-4117

Reviews

(784 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Cadillac and Herb Chambers Maserati of Warwick from DealerRater.

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Service Visit

My experience was great, The service manager was courteous and the job was done in one hour while I waited in the lounge having a coffee and watching tv.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Outsatning service form service, sales md cashier

We had an appointment for our 2011 XT5 which we left and upon returning I call service AJ Pulvie who upon returning took my 2009 CTS, in immediately for service. Outstanding and timely service by AJ and the staff. AJ Pulvie is very knowledgeable and accommodating service rep who I trust to do the best for customer. While awaiting for my car, I was able to take a test ride in a XT4 with Harold who is very knowledgeable and extremely helpful salesman probably the reason we purchased the XT5. The cahiers are always very friendly and helpful also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Perfect from beginning to end !

A wonderful experience of buying our Cadillac We have owned two so far and will continue to own Harold was exceptional with buying our Cadillac ! We definitely will continue to deal with Herb chambers of Warwick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service

Mike is always very friendly, remembers who you are by name. He ensures you’re in and out of the dealership in a timely fashion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

3 recalls

I brought my car in to have 3 recalls performed and they were ready for me with my loaner car right away and it was a quick easy check- in and then an easy check out. The staff was friendly and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. Glad you a had positive experience getting your vehicle serviced with us. Best, Neil Ferreira, General Manager.

Cadillac ATS

The entire experience from shopping to buying to service Herb Chambers was an excellent choice. Everyone was so professional and accommodating during the whole process. I highly recommend doing business there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review and recommendation. I'm glad you are satisfied with the entire experience. -Neil Ferreira, General Manager.

Very professional

Harold Cayouette is excellent and the reason why we returned to buy another vehicle from Herb Chambers Cadillac We tried several models and was very informed on all of them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service, excellent deal!

Mario Sanchez was excellent in helping me choose my next leased vehicle and made the process very easy and convenient. Switching from an ATS to the new 2019 XT4 was a big decision for me and I couldn’t be happier. Would highly recommend the XT4 and Mario!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Purchase

Mario found the right car for us once again and once we were pleased with his selection. This is the second time he has served us well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Herb Chambers Cadillac of Warwick

Outstanding service and sales. Employees very knowledge and trained in all facets of the business and go above what is expected of them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for your review! Happy to know that you had a 5-star experience with us. Best, Neil Ferreira, General Manager.