Reviews
Service Visit
My experience was great, The service manager was courteous and the job was done in one hour while I waited in the lounge having a coffee and watching tv.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outsatning service form service, sales md cashier
We had an appointment for our 2011 XT5 which we left and upon returning I call service AJ Pulvie who upon returning took my 2009 CTS, in immediately for service. Outstanding and timely service by AJ and the staff. AJ Pulvie is very knowledgeable and accommodating service rep who I trust to do the best for customer. While awaiting for my car, I was able to take a test ride in a XT4 with Harold who is very knowledgeable and extremely helpful salesman probably the reason we purchased the XT5. The cahiers are always very friendly and helpful also.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Perfect from beginning to end !
A wonderful experience of buying our Cadillac We have owned two so far and will continue to own Harold was exceptional with buying our Cadillac ! We definitely will continue to deal with Herb chambers of Warwick
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service
Mike is always very friendly, remembers who you are by name. He ensures you’re in and out of the dealership in a timely fashion.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
3 recalls
I brought my car in to have 3 recalls performed and they were ready for me with my loaner car right away and it was a quick easy check- in and then an easy check out. The staff was friendly and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review. Glad you a had positive experience getting your vehicle serviced with us. Best, Neil Ferreira, General Manager.
Cadillac ATS
The entire experience from shopping to buying to service Herb Chambers was an excellent choice. Everyone was so professional and accommodating during the whole process. I highly recommend doing business there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review and recommendation. I'm glad you are satisfied with the entire experience. -Neil Ferreira, General Manager.
Very professional
Harold Cayouette is excellent and the reason why we returned to buy another vehicle from Herb Chambers Cadillac We tried several models and was very informed on all of them
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service, excellent deal!
Mario Sanchez was excellent in helping me choose my next leased vehicle and made the process very easy and convenient. Switching from an ATS to the new 2019 XT4 was a big decision for me and I couldn’t be happier. Would highly recommend the XT4 and Mario!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchase
Mario found the right car for us once again and once we were pleased with his selection. This is the second time he has served us well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Herb Chambers Cadillac of Warwick
Outstanding service and sales. Employees very knowledge and trained in all facets of the business and go above what is expected of them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for your review! Happy to know that you had a 5-star experience with us. Best, Neil Ferreira, General Manager.