Reviews
Exceptional
I have all my services done at the dealership and they have been anything less than exceptional. They are always honest and fair with the work that needs to be done and let you know about work that will have to be done at the next visit, IE brakes, tires, etc.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding
My Service Experience is always Outstanding, AJ Pulvie is completely the Herb Chambers Difference, with setting Appointment, concern with issues and follow up Phone Call to make sure I am Satisfied.. Completely Professional and Knowledgeable...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shannon Silva
AJ is always very professional, knowledgeable, pleasant and welcoming! Always creates a wonderful experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Herb Chambers
Service was outstanding as usual. A.J the service tech was outstanding as well. I am completely satisfied with the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
First Service
Overal very happy with my service. I was given a loaner which was very nice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
The service department is the best in the country!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service for my 2017 XT5
Service Manager A J Pulvie and his staff are exceptional...always provide the Best service...and with a smile ..all the best, Bob Fuoroli
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
2011 CTS
Speedy service; service manager listened to my concerned and addressed them satisfactorily.My concerns were given serious consideration and any issues were handled and solved immediately.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Joanne M Hendricks
This is a new lease for us that involved returning our previous lease to a different dealer. Mike our salesman took us through the whole process and even went with us to return the old vehicle. Above and beyond for sure. The financing and the completed transaction was a breeze. mike went over every detail and feature of our new XT5. We sure hope Mike is available to us at the end of our lease to guide us through all the new features in our next Cadillac!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Recall
I had to go in for another recall on my ATS Cadillac. My car was ready when expected. It was also washed. and the gent who assisted was cordial.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair