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Nucar Toyota of Norwood

(4,123 reviews)
Visit Nucar Toyota of Norwood
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–8:00pm 7:00am–8:00pm
Saturday 9:00am–6:00pm 7:00am–8:00pm
Sunday 12:00pm–5:00pm 8:00am–5:00pm

Reviews

(4,123 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Emergency Service

Driver side headlight out. Called at 3:30 Friday. No service appointments available, but told to come ASAP.. Many other lights also out. All fixed! Thanks!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you EILEENSIMON for your review! We appreciate you taking the time to share your experience with our service department at Boch Toyota! I will be sure to pass along how happy you were with your visit to Yves and our service team! We hope to see you again! Jessica Costello Customer Relations Boch Toyota

Excellence

I appreciate the help and explanation on what my car needed for future repairs by Larry In the service Dept. Hopefully I will see him next time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you K7SIMONE for your review! We are pleased to see that you had a great experience with our service department here at Boch Toyota! Larry is one of our best, I will be sure to pass along your message to him! Feel free to reach out if you need anything further! Hope to see you here again. Jessica Costello Customer Relations Boch Toyota

Best value

Excellent customer service. Easy steps, sales rep is just the best. Arnaldo you are the man. From all other Toyota dealers they beat the price by almost $2000 Not to mention free remote starter and 20 year power train warranty. Will definitely go back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you LIRATHIAGO for your great review! We appreciate you taking the time to share your experience with us at Boch Toyota! We are pleased to see that you had a wonderful time with Arnaldo, I will be sure to pass along the message to him! Please feel free to reach out if you need anything further! We hope to see you again at your first service appointment. Jessica Costello Customer Relations Boch Toyota

Great

Great experience will go back this is my 3rd vehicle from Boch. Always satisfied never disappointed. The best prices in mass. Great sales team. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you PZINGARELLI for your great review! I would also like to thank you for being such a loyal customer with us at Boch Toyota! We appreciate you taking the time to share your experience with us. Please feel free to reach out if you need anything further! We look forward to working with you again! Jessica Costello Customer Relations Boch Toyota

Boch toyota is the best

Barry is the man. Understands customers need and gives suggestions accordingly. I definitely recommend him if someone is looking to buy a car at boch toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you VISHESHPATEL1310 for your great review and recommendation! We appreciate you taking your time to share your experience you had with us at Boch Toyota! Barry is great! I will be sure to pass along your nice words to him. Please feel free to reach out if you need anything further! We hope to see you here again! Jessica Costello Customer Relations Boch Toyota

New Camry lease

Good experience as expected. John was helpful and professional. I have no complaints during the lease process of my third car in the past several years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Alexw3 for your great review! We appreciate you taking the time to share your experience here with us at Boch Toyota! We are pleased to see that you had a great time here with John! I will be sure to pass along your nice words to him! Please feel free to reach out if you need anything further! We hope to see you again for your first service appointment. Jessica Costello Customer Relations Boch Toyota

Great scheduled 40K Service

It is so convenient to schedule the service on line and then be greeted by your service adviser. I waited at Boch while the service was performed. Required service was performed as expected within 90 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you EDOENGES for your review! We appreciate you taking the time to share your experience with our service department here at Boch Toyota! It is a pleasure to see that you had a great time here with our service time! We hope to see you again! Jessica Costello Customer Relations Boch Toyota

Very helpful

Everyone there was so nice and they are always greeting me. There is a lot of happy faces there. Monike was ready to work with me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you CHANTWPHAT for your great review! We appreciate you taking the time to share your experience with us at Boch Toyota! We are pleased to see that you had a great time with Monike and our Boch Toyota team! Feel free to reach out if you need anything further. We hope to see you here again for your first service appointment! Jessica Costello Customer Relations Boch Toyota

Way to long of an appointment for a simple oil change

Simple oil change 90 minutes completely unacceptable, went to find the guy I checked in with he looked up at me and say oh you need an air filter and a cabin filter which I told him I would do it myself , he forgot to come find me and ask if I wanted it done so I probably would have been there longer if I didn’t ask. I usually go to valvoline for oil changed but you guys were having a good sale price on synthetic. My time is to valuable I’ll be going back to valvoline for oil changes

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The hard sell.

My wife came with me to buy the car. She is Russian and has no shame so when she says $250 a month only, there is no convincing her otherwise. Our car salesman Joe had his work cut out for him straight off the bat. Fair play to him, instead of treating us like trash, as Prime Motors did to us, ten years ago, (We have never been back to them since, and she said $225 a month then also !), he did his best, treated us with respect and we did eventually come to a deal. It was $275 a month but I got a great car and I am happy with it. Boch was the first and only place we went to. In the future, Boch will still be the only place we will go to for our future car needs because one remembers being treated with respect long after the deal is done. Thank you Joe, you are a gentleman, you didn’t make too much money out of us but maybe next time you will. You are our first and only choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you DHALLISSEY for your great review! We appreciate you taking your time to share your experience here with us at Boch Toyota. We are happy to have had the pleasure of working with you, and we hope to again! Joe is one of our best! I will be sure to pass along your kind words to him! Thank you again for coming in, feel free to reach out if you need anything further! Jessica Costello Customer Relations Boch Toyota