Reviews
Electrical system malfunction
Very attentive and always on time. Cars are complicated today and it requires specialized training which the repairmen at Viti have and are very courteous to their customers.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Joanne, Thank you for taking the time to leave this review for us! We greatly appreciate your feedback and are so glad to hear you had a great experience with our service team. If you ever have any other questions or concerns, please feel free to give us a call at any time.
Scheduled Service
My car needed routine service and as usual completely satisfied. Bud is the best in the business, he gets the cars picked up and delivered when promised, calls to discuss unexpected items found and the cost to repair and when you receive the car, it's clean and running perfectly. Don't call anyone else for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Peter, Thank you for taking the time to leave this awesome review for us! We greatly appreciate your feedback and are so glad to hear that Bud has always been able to take such great care of you over the years. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you for many more years to come!
Service was timely and efficient
Service department was great, they provided my service in a timely and efficient manner. The vehicle was picked up on time and delivered on time
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi JoeM, Thank you for taking the time to leave this awesome review for us! We greatly appreciate your feedback and are so glad to hear that everything went well with your recent service. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!
Great Service
I was greeted promptly and attended to with efficient service. I highly recommend Viti Service Department to anyone who needs repairers on their vehicle. Great Service Department
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Fred, Thank you for taking the time to leave this review for us! We greatly appreciate your feedback and are so glad to hear that you had an amazing experience with our service team. If you ever have any other questions or concerns, please feel free to give us a call at any time.
Annual Routine Service of my 3 year old Mercedes
I've never seen their facility! They simply schedule a day, pick up my car, drop off a loner and a day or 2 later do the reverse. The process is as easy as the quality and follow-up is great. The perfect social distancing service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Steve, Thank you for taking the time to leave this great review for us! We appreciate your feedback and are so glad to hear that our pick up and delivery service has been so beneficial for you! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you for many more years to come!
Excellent Service
Ray Machado was excellent very informative. He explained about the tires and why they should be replaced. He was also detailed about the windshield replacement. Timing was exceptional with start and completion of work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi BV, Thank you for taking the time to leave this review for us! We appreciate your feedback and are very glad to hear that Ray made your service experience a great one. If you ever have any other questions or concerns, please feel free to give us a call at any time.
Owner of two Mercedes, an E320 and a GLE350
Viti has high standards in every aspect of an automobile dealership. They are courteous, respectful. Automobile service is one aspect of my life that I don't need to be concerned with. The job always gets done right the first time. Thanks to Russell Machado.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi David, Thank you for taking the time to leave this review for us! We greatly appreciate your feedback and are so glad you hear you've always had such great experience with us and servicing your two vehicles. If you ever have any questions or concerns, please feel free to give us a call at any time.
Oil change
I love there service very professional leased vehicle through Viti and also purchased one.best part of service from Viti is there will come to you not you to them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Carl, Thank you for taking the time to leave this review for us! We greatly appreciate your feedback and are glad to hear that you had such a great leasing experience with us. If you ever have any other questions or concerns, please feel free to give us a call at any time.
Linda H Horgan
Always great service at Viti, Dan Blinn does a very nice job! Bought my last 2 vehicles from Greg Forrest . He provides exceptional service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Linda, Thank you for taking the time to leave this review for us! We greatly appreciate your feedback and appreciate you choosing us for your buying and servicing needs. Dan and Greg are great members of our team and we're glad to hear that they always make your visits great ones. If you ever have any questions or concerns, please feel free to give us a call at any time.
Mercedes C-300 2019
The Viti service dept. has always done a great job whenever I needed service. Sue McDermott is very professional and knowledgeable and is an asset to the Service Department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Brad, Thank you for taking the time to leave this review for us! We greatly appreciate your feedback and are glad to hear that Sue was able to take such good care of you during your service. If you ever have any other questions or concerns, please feel free to give us a call at any time.